Reset guest password

  • 1
  • Question
  • Updated 2 years ago
  • Answered
I have just been given responsibility for our Ruckus network. We have a WLAN named "Sports" but nobody knows the password for it. How can I reset it? I'm unable to find any links in the UI.
Photo of Mitch White

Mitch White

  • 1 Post
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Michael Brado

Michael Brado, Official Rep

  • 1979 Posts
  • 275 Reply Likes
If you provide a ZD debug to Tech Support they have an internal tool that can allow them to decode your WPA2 PSKs.
Photo of Sean

Sean

  • 342 Posts
  • 87 Reply Likes
Passwords for WLANs are in clear text following the below process on the UI:

Top Tab "Configure">Side tab "WLANs">"Edit" hyperlink in the "Action" column within the WLANs table.

If you dont have access to the Configure tab (Greyed out) in the UI, then it looks like your role is not super user and will be enable to make changes or see passwords.