Recover.me## SSID

  • 1
  • Question
  • Updated 3 weeks ago
  • Answered
I have an R710 unleashed AP's connected that was not connecting to my cloud controller anymore and nothing would work.  I have done the hard reset (button push) and figured I would upgrade latest firmware and try to re-configure again.  After the reset the unit is broadcasting a:  Recover.Me###### SSID instead of the Configure.Me network.  When I try to connect to the recover.me network, it's asking for a password.  The default password nor the one we originally programmed works.  I can't find anything in the KB or online about the Recover.Me network.  Any ideas on how do i connect to finish config?
Photo of Benjamin DeBrocke

Benjamin DeBrocke

  • 1 Post
  • 0 Reply Likes

Posted 4 weeks ago

  • 1
Photo of Said Sanoussi

Said Sanoussi

  • 25 Posts
  • 8 Reply Likes
i think you have not reset it correctly. The recover me ssid only apears when a mesh config is present. So reset the ap again by holding the rest button for at least 8sec before releasing. uou shoud see the configure me ssid
Photo of Karthik

Karthik, Employee

  • 11 Posts
  • 3 Reply Likes
In case issue didnt solve Refer to this post how to connect to recovery SSID.
https://forums.ruckuswireless.com/ruckuswireless/topics/ssid-island-xxxxxx
Island SSID is renamed as Recovery SSIDs in new versions.