R710 AP image for vSZ carrier

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  • Updated 2 years ago
Where to download or get the AP image for R710 to be recognize by vSZ carrier?
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Randy Rosario

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Posted 2 years ago

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Kieran Oakes

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You would need to contact Ruckus Support, I had this exact same issue yesterday and they promptly sent me the correct firmware.
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Dionis, AlphaDog

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The R710 is supported in release version 3.1.1 which can be downloaded from the support website at support.ruckuswireless.com or as mentioned by Kieran, you can contact support and a copy of this image can be sent to you.


Regards,

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Michael Brado, Official Rep

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And here are helpful instructions to connect a new AP to the vSZ / SZ-100 platform.

https://support.ruckuswireless.com/answers/000004230
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Michael Brado, Official Rep

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And the base image firmware (will join either ZD or SCG-200/vSZ/SZ-100 platforms, and auto-upgrade firmware from controller),
is version 100.2.0.0.336:

https://support.ruckuswireless.com/software/760-standalone-ap-software-100-2-0-0-336-r710
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Michael Brado, Official Rep

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That's the version that should come installed on your R710 in fact. 
If you haven't yet connected your R710 to a controller, can you tell me what version you have/had originally Randy?
If you SSH into your AP's IP address, use (super / sp-admin) login credentials,
and run the 'get version' command.
I hope you might find the 'set scg ip a.b.c.d' etc, from the first KBA to be what you need/needed?
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Randy Rosario

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Thank you all for the replies.  I already found out that there is an option in GUI to enter the controller IP address instead of doing the conventional way of set scg ip wherein the command is not working anymore on the new FW.
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Martin, Official Rep

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hi Randy,
correct as of the new 100.x.x.x base image we use "set director ""

kind regards
Martin
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Sean

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Also ensure you enable the discovery agent on the AP CLI:
set discovery-agent enable
Note: This is down to sometimes when you flash the AP with the Base 100 image that the discovery agent is disabled and the AP will not join the SCG.

Also you'll want to ensure that the lwapp2scg is enabled on the SCG too or the AP with base 100 image wont join:
configure
lwapp2scg
policy accept-all
exit
Good luck
(Edited)
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Lisandro Quiñones

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Hello, I'm trying to connect a new AP R710 (version 100.2.0.0.336) to my vSZ hosted with Google Compute Engine VM. I was able to SSH connect to the AP and entered the following:

set discovery-agent enable
set director ip "vsz external IP with Google"

However, I still can't see the AP on my vSZ (version 3.2.0.0.790), please help.

Thank you.
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Dionis, AlphaDog

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Lisandro,

Ensure that if the vSZ is behind a firewall, you have opened up ports 11443, 11223, 22, 443, 91, 21 at least.

Thanks,

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Lisandro Quiñones

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Thank you Dionis, which protocol ports, TCP?
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Dionis, AlphaDog

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TCP for all, but 12223 which is UDP. 
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Lisandro Quiñones

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telnet 443 is not connecting, but I do have it opened in the firewall:



What am I missing?
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Dionis, AlphaDog

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443 is HTTPS, it may not connect. Make sure you don't have conflicting rules on that port.
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Lisandro Quiñones

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Done as instructed, but still no luck, how do I make sure I don't have any conflicts on the 443? The telnet on 443 is not connecting.

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Dionis, AlphaDog

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You could do a tcp trace and find out if any of those ports is being blocked somewhere..