R700 - WIFI Signal getting disconnect automatically; plz help

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  • Updated 4 months ago
in my organisation, we have 6nos of R700 AP and i configured 2.4,5G Radio signal with same SSID on them we are using this from the past 2yrs. but very frequently we are facing network issues.

we are suppose to reconnect SSID to use Internet.
can anyone please help me on this?
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shaik basha

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Posted 10 months ago

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Alexey

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My english is poor too. But as I have understood, here is not enough information. What issues? Getting disconnect at one moment on all APs? In both diapazones(2,4  5)? Are the APs autonomus or U have controller? 
"we are suppose to reconnect SSID to use Internet." Could you write it in ather words please?
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Alexey

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I agree if so. APs autentification optoins?
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shaik basha

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Encryption Method: WPA With PSK Authentication
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Alexey

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Check DHCP (ip conflict)
Check would it ON\OFF:
-Inactivity timeout (for idle clients). 
-Access control and User traffic options.
-Tunneling have (to be OFF on APs).
-Wireless client isolation (have to be DISABLE on APs).

Renew softwares on APs...
Tune WLANs again from default.
No more ideas..
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Deepak Chougule

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HI same issue we are facing in our organization , disconnect and reconnect it problem solved..??

how to troubleshoot ??
 
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Jeronimo

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At first Check whether there are wips solutions nearby or not.

One of methods which you can find is packet-capture via remote capture on AP.