Can somebody help me understand why the R700 is not supported by unleashed? It seems now to be the one mainstream indoor AP not supported. It's really frustrating it is not supported I am sure I am not the only one feeling this way.
Posted 2 years ago
Michael Brado, Official Rep
Nat Chidambaram, Employee
Since R710 - a WAVE 2 AP is already supported in Unleashed portfolio R700 is not supported (which is WAVE 1).
why is r600 supported which is wave 1?
Nat Chidambaram, Employee
Unleashed was launched back in October 2015. At the time of launch only WAVE-1 APs were available and given R500 and R600 were the most popular and high volume APs in controller portfolio and the fact that Unleashed target customers are cost sensitive we decided to launch Unleashed with those two mid-range APs. Three months later we added outdoor model T300 and entry level R310.
By that time our R710 was ready and hence, instead of R700 (being WAVE-1) we added R710 (WAVE-2) to Unleashed portfolio.
I hope that clarifies it better!
Regards
Nat
By that time our R710 was ready and hence, instead of R700 (being WAVE-1) we added R710 (WAVE-2) to Unleashed portfolio.
I hope that clarifies it better!
Regards
Nat
I am cost sensitive, I am householder and wanted a quality AP - so put down $800 bucks I want to add a second for my third floor, but I cant justify a ZD and frankly its overkill. Your answer is flawed; you now support the high end R710 (unleashed target customer? not according to your answer above!).
So folks like me now have to either dump their R700 and by two new R710 to get unleashed mesh capability? This is terrible customer support, frankly I would never recommend RUCKUS to anybody except enterprise users. Thanks for leaving me with a $800 brick.!!!!
So folks like me now have to either dump their R700 and by two new R710 to get unleashed mesh capability? This is terrible customer support, frankly I would never recommend RUCKUS to anybody except enterprise users. Thanks for leaving me with a $800 brick.!!!!
Have you considered Ruckus Cloud for management?
You can verify here if your R700 is supported (serial number check):
https://support.ruckuswireless.com/answers/000006310
You can verify here if your R700 is supported (serial number check):
https://support.ruckuswireless.com/answers/000006310
What is the cost of Ruckus Cloud? Unleashed is free.
