R700 unleashed

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  • Question
  • Updated 3 weeks ago
Can somebody help me understand why the R700 is not supported by unleashed? It seems now to be the one mainstream indoor AP not supported. It's really frustrating it is not supported I am sure I am not the only one feeling this way.
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ian.ley

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  • Frustrated

Posted 4 weeks ago

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Michael Brado, Official Rep

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I've asked DevEng and Product Mktg why I can't get an Unleashed version for all my Solo 7982 APs at home too?

Problem is not enough memory size on these early release model APs...  They barely fit the code on R310, which
can't do mesh or more than 8 SSIDs.
(Edited)
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Nat Chidambaram

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Since R710 - a WAVE 2 AP is already supported in Unleashed portfolio R700 is not supported (which is WAVE 1). 
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ian.ley

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why is r600 supported which is wave 1?
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Nat Chidambaram

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Unleashed was launched back in October 2015. At the time of launch only WAVE-1 APs were available and given R500 and R600 were the most popular and high volume APs in controller portfolio and the fact that Unleashed target customers are cost sensitive we decided to launch Unleashed with those two mid-range APs. Three months later we added outdoor model T300 and entry level R310. 

By that time our R710 was ready and hence, instead of R700 (being WAVE-1) we added R710 (WAVE-2) to Unleashed portfolio. 

I hope that clarifies it better!

Regards
Nat
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ian.ley

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I am cost sensitive, I am householder and wanted a quality AP - so put down $800 bucks I want to add a second for my third floor, but I cant justify a ZD and frankly its overkill. Your answer is flawed; you now support the high end R710 (unleashed target customer? not according to your answer above!).

So folks like me now have to either dump their R700 and by two new R710 to get unleashed mesh capability? This is terrible customer support, frankly I would never recommend RUCKUS to anybody except enterprise users. Thanks for leaving me with a $800 brick.!!!!
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Carsten Buchenau

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Have you considered Ruckus Cloud for management?

You can verify here if your R700 is supported (serial number check):
https://support.ruckuswireless.com/answers/000006310