hi,
I am using Ruckus R700 Access Point(Firmware: 9.8.0.0.203). and ZD3000 (Firmware: 9.7.2.0 build 9). I connected R700 to AP. I configured DHCP server in ZD.
In the Monitor->Access Points->Currently Managed APs, I could see R700 in Disconnected status. It got IP address from ZD. In Events/Activities, I could see this message
"Model[r700] is not supported; connection request from AP refused"
Please tell if I am missing something. I want to make the status connected.
Thanks in advance.
Ram.
I am using Ruckus R700 Access Point(Firmware: 9.8.0.0.203). and ZD3000 (Firmware: 9.7.2.0 build 9). I connected R700 to AP. I configured DHCP server in ZD.
In the Monitor->Access Points->Currently Managed APs, I could see R700 in Disconnected status. It got IP address from ZD. In Events/Activities, I could see this message
"Model[r700] is not supported; connection request from AP refused"
Please tell if I am missing something. I want to make the status connected.
Thanks in advance.
Ram.
Michael Brado, Official Rep
...but you may not need to upgrade further, especially if you currently have
7962/7762 model APs, which are not supported past 9.8.x releases. T300
and T301 model APs are also supported on 9.8.3.
The current 9.8.3.0.14 (MR3) is recommended if you don't go higher.
https://support.ruckuswireless.com/software/788-zd3000-9-8-3-0-14-mr3-software-release
And release notes say you can upgrade directly from present 9.7.2.0.9 version.
https://support.ruckuswireless.com/documents/814-zoneflex-9-8-3-mr3-release-notes
If you wish to someday employ newer 802.11ac model R500/R600 model APs,
your ZoneDirector will require 9.9+ system software. Always check the release
notes for the version you consider upgrading to, for supported model APs.
Juan
I tryed to downgrade the R700 but still bad, I have not VLANS, and DHCP working.
What can I do?
Thanks
Hoang Tung
I think you missed the point.
You do not have to downgrade the AP R700.
You must upgrade firmware of the controller from 9.7 to 9.8.
If the AP is not approved, try to go to Configure-->Access Point. From there you can approve the AP manually.
Also, you might want to check the licences as well.
Monnat Systems, AlphaDog
ZD1106 comes with 6 AP lic minimum
ZD1205 comes with 5 AP lic minimum
Please check for Lic count on the controller and no of AP you want to be running includeing the new one. If mismatch then more AP lic...