- 7 Posts
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- frustrated
Posted 11 months ago
- 68 Posts
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Such a problem look like not the Ruckus problem.
Secondary read logs оf APs & controller.
Sometimes this Encryption option: "802.11w MFP" should be disabled.
Software version should be updated.
- 7 Posts
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Looking at the logs it looked like my son's XBox may have been causing the issue. Maybe the load from streaming was doing something. I've hard wired it to see if it resolves the issue. I looked at the logs and I keep seeing timeouts. Also, I couldn't find the 802.11w MFP to check if it was disabled.
Here is a small snippet of the latest logs. I'm trying to find out what new-host-11 is.
Dec 31 20:39:39 new-host-11 daemon.err wsgclient[601]: registration:594 Failed to init socket! ret:124 url:https://RuckusController/wsg/ap
Dec 31 20:39:40 new-host-11 user.warn kernel: FWLOG: [59552084] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:40 new-host-11 user.warn kernel: FWLOG: [59552504] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:41 new-host-11 user.warn kernel: FWLOG: [59552818] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:41 new-host-11 user.warn kernel: FWLOG: [59553133] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:41 new-host-11 user.warn kernel: FWLOG: [59553448] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:42 new-host-11 user.warn kernel: FWLOG: [59553762] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:47 new-host-11 user.warn kernel: FWLOG: [59558900] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:47 new-host-11 user.warn kernel: FWLOG: [59559424] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:48 new-host-11 user.warn kernel: FWLOG: [59560788] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:49 new-host-11 user.warn kernel: FWLOG: [59561102] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:52 new-host-11 user.warn kernel: FWLOG: [59564248] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:52 new-host-11 user.warn kernel: FWLOG: [59564563] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:52 new-host-11 user.warn kernel: FWLOG: [59564877] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:53 new-host-11 user.warn kernel: FWLOG: [59565192] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:53 new-host-11 user.warn kernel: FWLOG: [59565506] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:54 new-host-11 user.warn kernel: FWLOG: [59566240] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:54 new-host-11 user.warn kernel: FWLOG: [59566555] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:55 new-host-11 user.warn kernel: FWLOG: [59567184] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:55 new-host-11 user.warn kernel: FWLOG: [59567499] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:55 new-host-11 user.warn kernel: FWLOG: [59567813] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:56 new-host-11 user.warn kernel: FWLOG: [59568128] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:56 new-host-11 user.warn kernel: FWLOG: [59568442] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:56 new-host-11 user.warn kernel: FWLOG: [59568757] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:57 new-host-11 user.warn kernel: FWLOG: [59569176] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:57 new-host-11 user.warn kernel: FWLOG: [59569491] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:57 new-host-11 user.warn kernel: FWLOG: [59570015] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:58 new-host-11 user.warn kernel: FWLOG: [59570539] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:58 new-host-11 user.warn kernel: FWLOG: [59570854] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:59 new-host-11 user.warn kernel: FWLOG: [59571169] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:59 new-host-11 user.warn kernel: FWLOG: [59571483] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:59 new-host-11 user.warn kernel: FWLOG: [59571798] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:39:59 new-host-11 user.warn kernel: FWLOG: [59572112] WAL_DBGID_DEV_TX_TIMEOUT ( 0x9 )
Dec 31 20:40:00 new-host-11 daemon.err wsgclient[601]: crSocketConn:70 Connection Timeout!
Dec 31 20:40:00 new-host-11 daemon.err wsgclient[601]: crSocketInit:243 crSocketConn failed ret = 125pmonardo, Employee
- 36 Posts
- 21 Reply Likes
Are you running the standalone firmware?
If using standalone, I suggest downloading the Unleashed firmware for your AP, more options, more feature sets, more robust performance vs standalone.
- 7 Posts
- 1 Reply Like
What firmware is compatible with the R600?
Can I use one of these updates?
Ruckus Unleashed AP 200.6.10.1.312 (GA Refresh2) Software for R60
ZoneFlex Solo Access Point 110.0.0.0.675 (GA) Software Release (R600)
Ruckus Unleashed AP 200.6.10.1.308 (GA) Software for R600
Michael Brado, Official Rep
- 3066 Posts
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https://support.ruckuswireless.com/software/1726-zoneflex-solo-access-point-110-0-0-0-675-ga-softwar...
- 7 Posts
- 1 Reply Like
Michael Brado, Official Rep
- 3066 Posts
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- 7 Posts
- 1 Reply Like
Hopefully this resolves the dropped connections.
- 7 Posts
- 1 Reply Like
2019/01/07 00:18:25AP Has JoinedHighAP[[email protected]:b0:52:21:8d:00] joins with uptime [259224] s and last disconnected reason [Heartbeat Loss]
2019/01/06 00:18:07AP Has JoinedHighAP[[email protected]:b0:52:21:8d:00] joins with uptime [172807] s and last disconnected reason [Heartbeat Loss
2019/01/05 00:18:19AP Has JoinedHighAP[[email protected]:b0:52:21:8d:00] joins with uptime [86420] s and last disconnected reason [Heartbeat Loss]
This appears on a consistent basis. Not sure if this is common or if there is something I should be looking at.
Michael Brado, Official Rep
- 3066 Posts
- 440 Reply Likes
- 7 Posts
- 1 Reply Like
- 339 Posts
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That means because there is very congested, AP don't transmit any packet.
As a result I had found there is WIPS solution.
Atfer we turned off the WIPS, a condition was very very better.
Try it.
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