R500 WiFi speed (2.4 and 5) seems limited to 100mbps despite FIOS Gigabit

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  • Updated 5 months ago
Have read many posts and am convinced I have some type of configuration issue.  All of my new devices (e.g., iPhone XS, Surface Pro 6) seem to top out at 100/100mbps.  I don't use mesh, have 3 R500s and a ZD 1200 connected to Verizon FIOS Gigabit internet which delivers 800+mbps to my hardwired devices/PCs.  Have setup separate 2.4 and 5 networks and they all seem to max out at 100mbps.  Just seems too coincidental.  It's a private home with no interference.  Thanks
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Christopher Hayward

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Posted 5 months ago

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Robert Lowe

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what size channel width are you using at 5GHz?
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Christopher Hayward

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Under AP config, channelization/channel is set to Auto.  Is that were channel width is set?  thanks.
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Diego Garcia del Rio

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Are you absolutely sure that you don't have a 100mbps switch anywhere in the path? Also, are you tunneling the traffic to the ZD or just doing local breakout on the AP?
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Robert Lowe

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Yes, this is where it's set but if its auto it will most likely be 80MHz. Ok here's what i would do next (other than ask for the answer to Chris' question):

Download the Ruckus speedflex app from the app store onto your iPad. Then, create an SSID where you have direct access to the IP address of the AP you are connected to. Then run the speedflex app and set the server address to the AP IP address and run the test. This will give you a true test of the Phy speed you are getting and eliminate any other bottlenecks in your network. 
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Jeronimo

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Check wired-speed.

It may be connected 100/full.
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Christopher Hayward

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Hi.  Thank you for all the help.  Diego and others cracked it for me.  Apparently my AV guy had a small 10/100 ethernet switch between my fast FIOS wires and the ZD1200 and some other AV equipment.  I replaced it with a simple Gigabit ethernet switch and bingo!  All is good.  Thanks!