Hi,
I've got a Problem with my r500.
We are using multiple r500 AP's and an ZD1200.
But one of the AP's can't connect to the Internet, To test the ap I upgraded her to the unleashed Firmware and it works, so I downgraded it again and now I can't dinf the Problem.
I've got a Problem with my r500.
We are using multiple r500 AP's and an ZD1200.
But one of the AP's can't connect to the Internet, To test the ap I upgraded her to the unleashed Firmware and it works, so I downgraded it again and now I can't dinf the Problem.
Posted 3 years ago
Michael Brado, Official Rep
thanks for the Anwser,
but I think I found the error
The AP can't connect to the DHCP, but every other ap can.
I still don't know how to fix this though
but I think I found the error
The AP can't connect to the DHCP, but every other ap can.
I still don't know how to fix this though
(Edited)
Michael Brado, Official Rep
Please try a factory default of that misbehaving AP...
I already tried this multiple times It can't connect no matter what I do
The R500 has the appropriate firmware (standalone or already ZD-managed required)
are they in the same VLAN?
If they're not, the DHCP server must provide in option 43 the ZD address, without it the AP will never reach it (due to it doesn't know where it is)
HTH
are they in the same VLAN?
If they're not, the DHCP server must provide in option 43 the ZD address, without it the AP will never reach it (due to it doesn't know where it is)
HTH
Yes the R500 has the appropriate firmware and they are in the same VLAN
can you verify that the DHCP server is offer an address to the AP?
I just really want to think to the wired-part configuration.
Did you tried to replace with other AP in operatiion?
This is a good advice to define the root of problem.
I just really want to think to the wired-part configuration.
Did you tried to replace with other AP in operatiion?
This is a good advice to define the root of problem.
Yes DHCP offers an address
The other AP`s are working no matter where i put them.
I tried to assignn a static IP-Adddress but the AP doesnt use the IP
It always says that the AP has an 169.254.X.X IP-Address
The other AP`s are working no matter where i put them.
I tried to assignn a static IP-Adddress but the AP doesnt use the IP
It always says that the AP has an 169.254.X.X IP-Address
(Edited)
