R300 Apple connection

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  • Updated 3 years ago
Hello:

I'm setting up a few R300 AP's in conjuction with a cable modem for home-wide connection.

Laptops are up and running,but Apple devices(Both Iphones and Ipads) are not even connecting.Both 2.4 and 5ghz frequencies are configured....

I'm stumped....
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Strider IT

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Posted 3 years ago

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Munish Dhiman, Employee

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Hi,

What encryption you have configured on the SSID ?

Did you try with an open SSID ?

Thanks
Munish
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Strider IT

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Hi,Munish...

Encryption is:

WPA2-AES-PSK

Open SSID?
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Munish Dhiman, Employee

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Hi Strider ,

Can you create a test ssid without encryption and see it it connects.

Thanks,
Munish
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Strider IT

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Hey,Munish:

I tried connecting with a new SSID and no passwords....It didn't work.

I also tried cold resetting the AP and tried connecting without encryption...Nothing.

The thing is that the laptop works in any configuration.It's just the Apple devices....
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Munish Dhiman, Employee

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Hi Strider,

Is it in standalone mode ? Try to reproduce the issue and share the debugs/logs .
The issue could be related to supported rates or client device itself.

1. Enable all data rates, including 1mbps.
2. Restart the idevice

Thanks,
Munish