Public API link doesn't work

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  • Question
  • Updated 10 months ago
  • Answered
Hi,

I tried many time to open the Public API link, but could not succeed. I used Chrome normal mode, and Private mode. Also clear all of cache. But still could not open that link. 

There is HTTP error log
type Status report
message /smartzone/5.1/vsze-public-api-reference-guide-5-1.html
description The requested resource is not available.


That's useful link for API reference. Does anyone meet the same issue? and how did you solve?

In fact, sometimes, I did meet the same issue HTTP code 404 with some Ruckus's link. 
I hope you have any solution. 
Thank you so much. 

Regards,
-T

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tien

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Posted 10 months ago

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tien

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To Ruckus Support Team. 

The web returns: The requested resource is not available.
Could you please check on Apache Web Server about this document is available?
Thank you.
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Anusha Vemula, Employee

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Hi Tien,

I am able to access this API document.

http://docs.ruckuswireless.com/smartzone/5.1.1/vsze-public-api-reference-guide-511.html

Also, can you try with a different browser like Firefox and check?

- Anusha


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tien

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Anusha Vemula, Employee

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Please try only with HTTP in the URL. That should work!

- Anusha
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tien

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Finally I can reach it with Private Mode in Chrome after clean all browser's history. Firefox didn't help to open that link.
Thank Anusha! 
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Michael Brado, Official Rep

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I can view the vSZ-E in 5.1 and 5.1.1 versions... Chrome, first tries...