Problem with Ruckus300

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  • Question
  • Updated 5 months ago
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I have 2 Ruckus300, my internet connection is about 200MB, but each Rucku is giving less than 2MB? How can I know if this is a configuration problem?
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Adrian Camacho

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Posted 6 months ago

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joseph nguyen

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What version of Firmware are you using on those? 
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hayk

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Joseph,

totally different issue than unleashed and setup seems has no controller and It’s a 802.11n WiFi ....
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Adrian Camacho

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Software Version: 104.0.0.0.1347

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joseph nguyen

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oh, I guess they dont use the same firmware as R510 unleashed
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Adrian Camacho

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Somebody can help me?
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Andrew Giancola

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Good Evening Adrian. There are a ton of variables when testing the speed and performance of an Access point.
is this AP mounted, if so how high? Also, is 2mb/s your up AND down speed? What client are you using to test the AP with?
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Andrew Giancola

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in the SoloAP firmware, it's possible to log in and see how a client is connected, are your clients connected at 5ghz or 2.4ghz?
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Adrian Camacho

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Ahh ok, I was using 2.4ghz connection
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Adrian Camacho

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Hello, I have 2 APs, installed at 3mts high, 2MB up and les tan 1MB down, Using my user and other laptops and cell phones
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Sanjay Kumar, Employee

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Hi Adrian,

Check the below client statistics:
1. Under Status >> Check the below details :
RSSI, Band (2.4 Ghz or 5 Ghz), Channel bandwidth (40 Mhz and 80 Mhz).

2. Make sure that the client is connected to the 5G with a good RSSI.

3. Open the wireless statistics on the client and check the speed it is negotiating to.

4. Do a speed flex test. This will tell you the speed between the AP and the client.
You can download the app from Playstore\Appstore.

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Adrian Camacho

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Sadly no, I'm in Guadalajara, Mex, why?
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Andrew Giancola

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Bummer, if you were closer, I'd offer to stop by on my way to work. Your problem is pretty intriguing.
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Andrew Giancola

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ok, have you tested speed between two client devices attached to the same AP and the same Radio (i.e 5ghz)?
I use IPERF3 do to this task.
using one in Server mode, and the other in Client mode may show you where your issue is.
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hayk

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I know it's very odd.. for it to be less than 2mbit for 2.4ghz..... I'm guessing you got the R300 used... .. as a comparison... do you have any other wifi access points other brands to test the 2.4ghz.....  just to see if your area is that congested. If not you could have a bad R300 on the 2.4ghz... it just seems as if the antenna's on the 2.4ghz aren't really working.
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Adrian Camacho

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Hello Hayk, yes, I had another AP from TPLink and it Works without a problem. Looks like the problem is with my 2.4 antenna the problem. I configured the 5GHz antenna without a problem and both APs are working perfectly for 5GHz, not for 2.4GHz