Possible to upgrade 7962 firmware from easily?

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  • Updated 7 years ago
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I bought this 7962 many years ago and it never made it out of the test lab because of poor 5g performance, (stopping further Ruckus 5g deployments in the process).

I notice that there have been quite a few firmware updates in the meantime, but I do not have a load firmware from file option and the remote load options don't work though it does recognise a newer firmware is available.

Thanks in anticipation, it would be nice to get 5g working properly on an AP that cost $1200.
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David Hanna

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Posted 7 years ago

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Monnat Systems, AlphaDog

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Please refer to below post as a starting point and that should take you ahead.


credentials remains the same except model number. Please change it to 7962 whereever you see a different one.

note: you can upgrade/downgrade standalone firmware from any version to any version
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David Hanna

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Many thanks for the rapid response and easy to follow advice in the link.

Running happily on 9.7 firmware now ,fingers crossed the 5g behaves itself henceforth.
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Keith - Pack Leader

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@David, if it doesn't it's most likely a hardware failure. Your 7962 likely falls under our limited lifetime warranty so just contact us if you need a replacement.