POE module of ICX 7450 24P is not working ?

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I tried to enable POE on ICX 7450-24P, but it doesn't show any output.

Core#show po
  poe                         inline power information
  port                        Show port security
  power-savings-statistics    Power savings  statistics
Core#show poe
  DECIMAL      UNIT-ID
  STACKID/SLOT/PORT
  debug-info   show inline power debug information
  detail       show inline power detailed information
  emesg        Event Trace Logging messages
  pd           show pd ports power
Core#show poe
Core#show in
  inline                      inline power information
  interfaces                  Port status
Core#show inline power
  power   show inline power
Core#show inline power
  DECIMAL      UNIT-ID
  STACKID/SLOT/PORT
  debug-info   show inline power debug information
  detail       show inline power detailed information
  emesg        Event Trace Logging messages
  pd           show pd ports power
  |            Output modifiers
  <cr>
Core#show inline power 1/1/1
Core#
I tried to upgrade the POE firmware on this switch, but the Switch reboots and doesn't upgrade the firmware. 

I am running latest 8090.

Stack unit 1:
  Compressed Pri Code size = 32454872, Version:08.0.90T213 (SPR08090.bin)
  Compressed Sec Code size = 32454872, Version:08.0.90T213 (SPR08090.bin)
  Compressed Pri Boot Code size = 786944, Version:10.1.15T215 (spz10115)
  Compressed Sec Boot Code size = 786944, Version:10.1.15T215 (spz10115)
  Code Flash Free Space = 1578074112
Core#
Any help appreciated.

Regards,
Abilash PR.
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Abi

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Posted 1 month ago

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Jijo Panangat, Employee

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Hello Abi,

Could you post the below outputs here,

show version
show chassis
show inline power detail



Thanks
Jijo 
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Abi

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Hi Jijo,

Please find the requested output,

[email protected]#show version
  Copyright (c) Ruckus Networks, Inc. All rights reserved.
    UNIT 1: compiled on Feb 19 2019 at 13:48:49 labeled as SPR08090
      (32454872 bytes) from Primary SPR08090.bin (UFI)
        SW: Version 08.0.90T213 
      Compressed Primary Boot Code size = 786944, Version:10.1.15T215 (spz10115)
       Compiled on Sun May 17 23:50:23 1936
  HW: Stackable ICX7450-24-HPOE
  Internal USB: Serial #: 9900617111400054
      Vendor: ATP Electronics, Total size = 1919 MB
==========================================================================
UNIT 1: SL 1: ICX7450-24P POE 24-port Management Module
      Serial  #:CYU3305P007
      Software Package: ICX7450_L3_SOFT_PACKAGE   (LID: eawIIFKrFFM)
      Current License: l3-prem  
      P-ASIC  0: type B548, rev 01  Chip BCM56548_A0
==========================================================================
UNIT 1: SL 2: ICX7400-4X1GF 4-port 4G Module
      Serial  #:CYY3338N01W
==========================================================================
 1000 MHz ARM processor ARMv7 88 MHz bus
 8192 KB boot flash memory
 2048 MB code flash memory
 2048 MB DRAM                                                     
STACKID 1  system uptime is 22 hour(s) 25 minute(s) 16 second(s) 
The system started at 17:47:33 GMT+04 Sat Jan 18 2020
The sy
[email protected] chassis
The stack unit 1 chassis info: 
Power supply 1 (AC - Regular) present, status ok
        Model Number:   23-0000144-02
        Serial Number:  CZG2L33N07Z 
        Firmware Ver:   32.67
Power supply 1 Fan Air Flow Direction:  Front to Back
Power supply 2 (AC - Regular) present, status ok
        Model Number:   23-0000144-02
        Serial Number:  CZG2L41N17F 
        Firmware Ver:   32.67
Power supply 2 Fan Air Flow Direction:  Front to Back
Fan 1 ok, speed (auto): [[1]]<->2
Fan 2 ok, speed (auto): [[1]]<->2
Fan controlled temperature: 40.2 deg-C
Fan speed switching temperature thresholds:
                Speed 1: NM<----->60       deg-C
                Speed 2:       50<-----> 80 deg-C (shutdown)
Fan 1 Air Flow Direction:  Front to Back 
Fan 2 Air Flow Direction:  Front to Back                          
Slot 1 Current Temperature: 30.3 deg-C (Sensor 1), 39.6 deg-C (Sensor 2), 40.1 deg-C (Sensor 3), 28.0 deg-C (Sensor 4)
Slot 2 Current Temperature: 30.7 deg-C (Sensor 1)
Slot 3 Current Temperature: Empty / Powered Down
Slot 4 Current Temperature: Empty / Powered Down
        Warning level.......: 70.0 deg-C
        Shutdown level......: 80.0 deg-C
Boot Prom MAC : d4c1.9e2a.27b0
Management MAC: d4c1.9e2a.27b0
[email protected]#show inline power detail
[email protected]#
Appreciate your help!!!

Regards,
Abilash PR.

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Jijo Panangat, Employee

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Hi Abilash,

The power supply installed is regular one and not POE compliant. You need to change the ps module to power PD devices.

Thanks 
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Abilash PR

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Hi Jijo,

Thank you for the clarification, this really helped solving an issue which is 2 years old.

Regards,
Abilash PR.
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NETWizz

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You should still also still do a show inline power detail, too to ensure there is nothing wrong with the POE Firmware. (i.e. that it is present)

I do not have a 7450 /w copper ports, so I will look at a 7150; since, it is in the same family.  What you want to see is a firmware version.  Much of the time when the PoE+ module goes bad on an ICX (have not had this happen on any 7xxx series), those details are simply missing though admittedly it may have been from a bad internal power supply when I had issues because my "show chassis" did not return OK on the particular impacted ICX-6430-48P units back in the day.



[email protected]#sh inline powe det


Power Supply Data On unit 1:
++++++++++++++++++



Power Supply Data:
++++++++++++++++++

Power Supply #1:
        Max Curr:       6.9 Amps
        Voltage:        54.0 Volts
        Capacity:       370 Watts
        PoePower:       370 Watts


POE Details Info. On Unit 1 :


General PoE Data:
+++++++++++++++++

Firmware
Version
----------------
02.1.1 Build 002

Hardware
Version
----------------
V2R2