Nexus device not conneting to R 700 Wireless which is connected to vSCG controller

IT Support

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Posted 5 years ago

5 years ago

Monnat Systems, AlphaDog

923 Posts
207 Reply Likes

hi,

Please confirm the following

software version on Vscg?
does nexus connect ok on open or no security ssid?
try cloning your ssid and see if nexus connects on TKIP WLAN or AES WLAN?

pls give it a shot..

Best of luck..

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2015-05-06T12:06:06+00:00

Martin, Official Rep

310 Posts
80 Reply Likes

and another device connects ok ?

2015-05-06T12:11:18+00:00

IT Support

3 Posts
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I have changed Algoritham to AES, all Nexus are connected now except one nexus table has ! mark on network symbol and not browsing internet

2015-05-06T12:16:05+00:00

Martin, Official Rep

310 Posts
80 Reply Likes

mark on network symbol ?
You mean it cannot connect at all to the SSID ?

You can check in the webgui under administration / diagnostics / application logs, the system / events log. search on the mac of the phone.

2015-05-06T12:21:54+00:00

IT Support

3 Posts
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I have two SSID, Exeo (L2 access control and MAC authenticaton is used) and Exzeo-Guest (no L2 access control). One Nexus tablet is showing exclamation mark when connect to Exzeo network and not able to browse intenet also. But working fine with Exze-Guest.

5 years ago

Todd

65 Posts
17 Reply Likes

I have problems with my Nexus connecting to 5GHz. I disallowed DFS channels on the controller and have not had an issue since, even though the Nexus does prefer the 2.4 band

(Edited)

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5 years ago

Monnat Systems, AlphaDog

923 Posts
207 Reply Likes

! mark on network symbol indicates potential DNS issue...
try fixing DNS IP on the device to see if it helps...

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Nexus device not conneting to R 700 Wireless which is connected to vSCG controller

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