my spectrum analisys doesnt work

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  • Updated 8 months ago
Hello i have a ZD3000 that is behind a NAT with a public ip and the AP's are in different LAN and gateways.. till here everything fine all works, but when i try to use the option of spectrum analyse i don't get data.. it says is monitoring but i don't get any data with all the AP's that are capable of this analysis.. could be a specific network port that is use to send this info? Anybody knows why? thanks .




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DSE

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Posted 9 months ago

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ThX

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Try an alternative browser.  I am using FireFox 51.  ZD 3000 running 9.13.3.0 build 22

Does your browser block pop ups ?
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DSE

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Hello i try already in different computers with IE, Firefox or Chrome. I don't have the block pop ups as u can see i take the screenshot just i don't the se spectrum results. 
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Michael Brado, Official Rep

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Not sure if R700 supports Spectrum Analysis on ZD 9.13, checking.
(Edited)
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DSE

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i have different models that in theory work the spectrum analysis, but all have this symptom . So i think that it must be something that is filtered in the NAT but i don't know what is.
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ThX

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I would experiment by installing one of the supported APs on the ZD3000's side of the firewall.  One guess is that the firewall is blocking TCP/IP broadcast traffic, this assumes that is how the spectrum analysis traffic is being communicated to the ZD.
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DSE

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a side they work. But that doesn't resolve my problem :) because we use the ZD's on our datacenter behind i firewall, so i need identify what are the ports needed and so far it seems aleatory and there's nothing in the manual in the requirements of firewall .