Lost heartbeat

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  • Updated 2 months ago
I am new to Ruckus.  Getech recently installed Unleashed and seven r500 APs.  I get messages at the same time each morning that the APs lose heartbeat what is this?  Is it serious?  Doesn't last long and doesn't seem to cause a major problem.  I would like to know what is happening though and how to fix it?  Thanks
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Steve Greenfield

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Posted 2 months ago

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Nick Zourdos

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Heartbeats are sent between the controller and the AP, usually in specific increments. Depends on which controller you are using, but here's a reference for AP to ZD that I made, keep in mind this is unofficial but pretty close:


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Steve Greenfield

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Thanks for this interesting explanation Nick. In this case the first AP set up acts as controller as unleashed is ‘controller less’. I will raise a case with Ruckus support to see how I might overcome this problem. Thanks again. Steve