Licenses activation for APs on SZ124

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  • Updated 6 months ago
Am I suppoused to see total number of APs? For example, I activated license for 225 APs first, and then I activated 135 licenses for APs. When I go to Administration/Licenses on SZ124 should the capacity number be 360? Both of licenses are permanent and activated on one controller. When I check on the controller I see first "CAPACITY AP 225", and in the next row "CAPACITY AP 135". In my experience with other controllers (not ruckus) when you activate licenses you see total number ( that would be 360 in this case).
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Milan Gvozdenovic

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Posted 6 months ago

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Abi

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Hi Milan,

If the order has been placed by your disti to Ruckus is 360 then you seem then as one item on the controller in your case you are seeing them as twice splitted it is because, your disti has placed like this with Ruckus and so it has been delivered it this way but there shouldn't be any issues in operation.

Hope it helps!!!

Regards,
Abilash PR
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Milan Gvozdenovic

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Greetings Abilash,

Well, first I activated 225 licenses for AP, one month later I activated license for 135 more. 135 licenses are activated one month later because that is the period when I received them. I will probably find out what is happening when we join 226th AP to a controller. But from you experience there should not be any problem with that?

Thank you for your reply!
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Abi

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Hi Milan,

There shouldn't be any issues, the controller is now licensed for 360 APs total irrespective of 225 and 135, when you add in 226th AP with both these licenses installed they should work fine.

In your LiMan you will see these too, let's say If you seem to have another controller working some where else which is registered under your own account you can use the un-used licenses from your first controller on the second one.

As the licenses are tied to your LiMan account it's very flexible in Ruckus, the same could be used on vSZ ( Virtual controller ).

If you navigate to System you will see the AP capacity to 360.





Regards,
Abilash PR.
(Edited)
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Karthik, Employee

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In Admin-> Licenses, See "View Mode" Click Summary instead of List. You can see Total, Consumed, Available licenses.
List Mode is Transactional So you will see every license transaction there.


HTH
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Milan Gvozdenovic

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Hi Karthik,

This is very simple. Thank you very much for your answer.
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Milan Gvozdenovic

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Dear Karthik,

I have a little problem. When I go to Admin/Licenses and click on summary I still do not see 360, but I see this:
 
AP Capacity License
1585
60 (3.785%)
1525 (96.215%)
AP Direct Tunnel license
3000
0 (0%)
3000 (100%)

I am not sure why. I know that licenses are not activated under our company name but I should see them when I log in on controller? By the way when I click on "List" I still see 225, and in the other row 135. Any advice?
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Abi

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Dear Milan,

Could you share the screen shot of Administration>>Licenses (View Mode:List) page ?

The 1000 are from 90 day trial licenses that come with SZ100, others can be inferred upon looking at the installed licenses.

Regards,
Abilash PR. 
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Milan Gvozdenovic

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Greetings Abi,

Thank you for answering in short period. Of course I can. 

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Abi

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Hi Milan,

Thanks for the share, it looks good to me.

According to the licenses that are installed on this controller there are 1585 AP licenses (1000 trial (expires on May 18 2020) + 225 + 225 + 135 ) 60 are consumed. I am not really sure why you are seeing 225 licenses twice, probably checking about this with support would give us some answers.

Hope it helps!!!

Regards,
Abilash PR. 
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Milan Gvozdenovic

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I think there is 225 twice because one controller was faulty and we had to change it. Probably because of that. So when they expire you think that they will continue working on activated licenses? But still, that does not explain why I do not see 360 installed licenses on "Summary" tab.

60 are consumed for now, as we speak, more access points are mounted and the number is rising. 

Alright, I will talk with support then I guess.
Thanks Abi!
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Abi

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Hi Milan,

Current licenses on this controller at the moment are 1585 so this controller will support 1585 APs, 1000 are default trial licenses valid for 90 days these will expire on May 18 2020 and permanent ones are 225 + 225 + 135 which will never expire. 

Actually you should see 1360 APs on the summary page but you are seeing 1585 instead, this is what you need to check with support.

Yes, after 1000 AP licenses are expired your 360 APs will work with the existing licenses for sure, but you need to clarify about other 225 with the support.

Regards,
Abilash PR.
(Edited)
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Milan Gvozdenovic

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Hey everyone,

This is solved. If you are wondering what happened:

We had faulty SZ124 and it had to be changed but licenses are transfered to the new controller. Thats why there is "N/A 225" twice. 

1000 is, lets say "temporary", and they will dissapear after 45-60 days. 1525 is because of 1000 + 225 (from old SZ124) + 225 (transfered licenses) + 135 (new licenses). After 45-60 days 1225 will dissapear and I will see only 360. That would be it, thank you for your help. :)