Lennar house with Ruckus r510 and ICX 7150 C12P not connected at 1000-Full

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Hi. I bought a Lennar home and it came pre-installed with Ruckus r510 and ICX 7150 C12P. I'm getting around 100 Mbps from speed tests while on the r510. However, on my Asus, I'm pulling around 580 Mbps. I believe the issue is that I'm uplinked from the r510 to the ICX at 100 Full.  I can't seem to change the NIC port speeds on my r510 to 1000 Mbps Full. Below are the CLI output from the r510 and ICX. The r510 is connected to port 1/1/1. Port 1/1/3 is uplink to my AT&T modem. I'm running 200.6.10.1.312 on the r510.

[email protected] Switch#sh int brief

Port       Link    State   Dupl Speed Trunk Tag Pvid Pri MAC             Name
1/1/1      Up      Forward Full 100M  None  No  1    0   c0c5.2093.a943
1/1/2      Down    None    None None  None  No  1    0   c0c5.2093.a944
1/1/3      Up      Forward Full 1G    None  No  1    0   c0c5.2093.a945
1/1/4      Down    None    None None  None  No  1    0   c0c5.2093.a946
1/1/5      Up      Forward Full 100M  None  No  1    0   c0c5.2093.a947
1/1/6      Down    None    None None  None  No  1    0   c0c5.2093.a948
1/1/7      Down    None    None None  None  No  1    0   c0c5.2093.a949
1/1/8      Up      Forward Full 100M  None  No  1    0   c0c5.2093.a94a
1/1/9      Up      Forward Full 100M  None  No  1    0   c0c5.2093.a94b
1/1/10     Up      Forward Full 100M  None  No  1    0   c0c5.2093.a94c
1/1/11     Down    None    None None  None  No  1    0   c0c5.2093.a94d
1/1/12     Down    None    None None  None  No  1    0   c0c5.2093.a94e
1/2/1      Down    None    None None  None  No  1    0   c0c5.2093.a950
1/2/2      Down    None    None None  None  No  1    0   c0c5.2093.a951
1/3/1      Down    None    None None  None  No  1    0   c0c5.2093.a952
1/3/2      Down    None    None None  None  No  1    0   c0c5.2093.a953
mgmt1      Down    None    None None  None  No  None 0   c0c5.2093.a943



ruckus> en
ruckus# show config
Protocol Mode= IPv4-Only
Device IP Address:
  Mode= DHCP
  IP Address= 192.168.1.70
  Netmask= 255.255.255.0
  Gateway Address= 192.168.1.254
  Primary DNS= 192.168.1.254
  Secondary DNS=

Country Code:
  Code= United States

Identity:
  Name= Ruckus-Unleashed

Session Statistics:
  Enable= false
  Limited Unauthorized Session= true

NTP:
  Status= Enabled
  Address= ntp.ruckuswireless.com
  Timezone= GMT

Log:
  Status= Disabled
  Address=
  Facility=
  Priority=
  AP Facility=
  AP Priority=
  event log level= 1

Bonjour Service:
  Status= Enabled

Telnet Server:
  Status= Disabled

FTP Server:
  Status= Enabled
  Anonynous Status= Disabled

Unleashed Multi-Site Manager:
  Status= Disabled
  Address=
  Interval= 3

login warning:
  Status= Disabled
  content= "Warning, you are logging into device for authorized user only. If yo                                                                                                                                                             u are not an authorized user, please click Quit; otherwise click Continue to log                                                                                                                                                             in."

LWAPP:
  MGMT queue length threshold to drop AUTH frame = 100
  MGMT queue length threshold to resume processing AUTH frame = 25

EAPoL Key no Retry:
  Status= Disabled

Unleashed Network:
  Token= un1619020082171532588476075

AAA:
  ID:
    1:
      Name= Local Database
      Type= Local

    2:
      Name= Guest Accounts
      Type= Guest


DHCP servers for DHCP relay agent:

Administrator Name/Password:
  Name= admin
  Password= 
  Authenticate:
    Mode= Authenticate using the admin name and password

Management ACL:

AP:
  ID:
    1:
      MAC Address= 1c:3a:60:36:ae:d0
      Model= r510
      Approved= Yes
      Device Name= RuckusAP
      Device Role= Master
      Description=
      Location=
      GPS=
      CERT = Normal
      Bonjour-policy=
      Bonjour-fencing=
      Group Name= System Default
      Channel Range:
        A/N= 36,40,44,48,149,153,157,161 (Disallowed= )
        B/G/N= 1,2,3,4,5,6,7,8,9,10,11 (Disallowed= )
      Radio a/n:
        Channelization= Auto
        Channel= Auto
        WLAN Services enabled= Yes
        Tx. Power= Auto
        WLAN Group Name= Default
        Call Admission Control= OFF
        Protection Mode= Auto
      Radio b/g/n:
        Channelization= Auto
        Channel= Auto
        WLAN Services enabled= Yes
        Tx. Power= Auto
        WLAN Group Name= Default
        Call Admission Control= OFF
        Protection Mode= 2
      Override global ap-model port configuration= No
      Network Setting:
        Protocol mode= IPv4-Only
        Device IP Settings= DHCP
        IP Address= 192.168.1.70
        Netmask= 255.255.255.0
        Gateway= 0.0.0.0
        Primary DNS Server= 192.168.1.254
        Secondary DNS Server=
      Mesh:
        Status= Disabled
      LLDP:
        Status = Use Parent Setting
      LAN Port:
        0:
          Interface= eth0
          Dot1x= None
          LogicalLink= Up
          PhysicalLink= Up 100Mbps full
          Label= 10/100/1000 PoE Port1
        1:
          Interface= eth1
          Dot1x= None
          LogicalLink= Down
          PhysicalLink= Down
          Label= 10/100/1000 Port2
      PoE Mode= Auto


Smart Redundancy:
  Status= Disabled
  Peer IP/IPv6 Address=
  Shared Secret=

IPv4 Management Interface:
  Status= Disabled
  IP Address=
  Netmask=

L2/MAC ACL:
  ID:
    1:
      Name= System
      Description= System
      Restriction= Deny only the stations listed below
      Stations:



SNMP Agent:
  Status= Disabled
  Contact=
  Location=
  RO Community= public
  RW Community= private

SNMP Trap:
  Format= Version2
  Status= Disabled

SNMPV3 Agent:
  Status= Disabled
  Ro:
    User=
    Authentication Type= MD5
    Authentication Pass Phrase=
    Privacy Type= DES
    Privacy Phrase=
  Rw:
    User=
    Authentication Type= MD5
    Authentication Pass Phrase=
    Privacy Type= DES
    Privacy Phrase=

SNMP Trap:
  Format= Version3
  Status= Disabled

WLAN Service:
  ID:
    1:
      NAME = House14
      Tx. Rate of Management Frame(2.4GHz) = 2.0Mbps
      Tx. Rate of Management Frame(5GHz)   = 6.0Mbps
      Beacon Interval = 100ms
      SSID = House14
      Description = House14
      Type = Standard Usage
      Authentication = open
      Encryption = wpa2
      Algorithm = aes
      Passphrase = 
      FT Roaming = Disabled
      802.11k Neighbor report = Disabled
      Web Authentication = Disabled
      Authentication Server = Disabled
      Accounting Server = Disabled
      Called-Station-Id type = wlan-bssid
      Tunnel Mode = Disabled
      DHCP relay = Disabled
      Max. Clients = 100
      Isolation per AP = Disabled
      Isolation across AP = Disabled
      Zero-IT Activation = Disabled
      Load Balancing = Enabled
      Band Balancing = Enabled
      Dynamic PSK = Disabled
      Auto-Proxy configuration:
        Status = Disabled
      Inactivity Timeout:
          Status = Disabled
      VLAN-ID = 1
      Dynamic VLAN = Disabled
      Closed System = Disabled
      Https Redirection = Disabled
      OFDM-Only State = Disabled
      Multicast Filter State = Disabled
      802.11d State = Disabled
      Force DHCP State = Disabled
      Force DHCP Timeout = 0
      DHCP Option82:
          Status = Disabled
          Option82 sub-Option1 = Disabled
          Option82 sub-Option2 = Disabled
          Option82 sub-Option150 = Disabled
          Option82 sub-Option151 = Disabled
      Ignore unauthorized client statistic = Disabled
      STA Info Extraction State = Enabled
      BSS Minrate = Disabled
      DTIM period = 1
      Directed MC/BC Threshold = 5
      Call Admission Control State = Disabled
      PMK Cache Timeout= 720 minutes
      PMK Cache for Reconnect= Enabled
      NAS-ID Type= wlan-bssid
      Roaming Acct-Interim-Update= Disabled
      PAP Message Authenticator = Enabled
      Send EAP-Failure = Disabled
      L2/MAC = No ACLS
      L3/L4/IP Address = No ACLS
      L3/L4/IPv6 Address = No ACLS
      Precedence = No ACLS
      Proxy ARP = Disabled
      Device Policy = No ACLS
      Vlan Pool = No Pools
      Role based Access Control Policy = Disabled
      SmartRoam = Disabled  Roam-factor = 1
      White List = No ACLS
      Application Recognition & Control = Disabled
      Apply ARC Policy = NO POLICY
      Client Flow Data Logging = Disabled
      Wlan Bind = all


WLAN Group:
  ID:
    1:
      Name= Default
      Description= Default WLANs for Access Points
      WLAN Service:
        WLAN1:
          NAME= House14
          VLAN=


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Rob M

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Posted 1 month ago

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hayk

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Have you tried updating the firmware on the ICX switch? Yeah leave the ruckus r510 at it’s current firmware since 200.7.x has speed issues with iOS devices. Also, have you tried connecting the r510 to a different port on the switch?
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Rob M

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Updated to latest firmware and still not connecting at 1000 Full. I've tried other switch ports and doing the same thing.

Can anyone confirm that the r510 can do 1000 Full on PoE NIC port without AC adapter?

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hayk

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I can confirm that you don’t need an ac adapter ... it’s more likely you have a defective r510. .. the last thing I would try would be reset the r510 to factory settings and reconfigure it. Note you should have a limited lifetime warranty on your unit. Contact ruckus support or Lennar ruckus that it seems that you might have a bad unit.
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hayk

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The other possibility is that termination ends of the cable could be bad? Try taking down the r510 and plugging it directly to the switch with a known good cat5e cable or cat6. Note the r510 is locked down and to release the latch there is a paper clip hole at the front of the base of the unit. Push a paper clip in and you should feel a spring mechanism and the unit backwards and down.
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hayk

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Personally, I think the termination that goes to the R510 is bad or the one going to the switch is bad. I rarely see a R510 or any ruckus AP that is defective. ... but yeah I would first unmount the R510 and test it with a known good cable.
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hayk

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you can always call Lennar home builder and explain that it could be cable or it could be the R510.... My bet it's the cable..
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Rob M

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So a bit of investigating and moving the r510 around, it was a bad cable. The issue was throwing me off since I have another r510 that has a dead PoE port but works with AC and NIC port 2. I'm now showing 1000 Full on each AP with workaround. I will have to reach out to Lennar/Ruckus on RMA the bad r510 and fixing the house wiring. Thanks for all the help.
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hayk

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No problem, but stick with firmware 200.6 for now til ruckus fixes a encryption issue with iOS devices.