Is it a known bug that ZD cannot connect to SCI if special character "#" are included at the end of the password?

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  • Updated 2 weeks ago
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HI.

Is it a known bug that ZD cannot connect to SCI if the password contains the special character "#"?

ex. If a password of SCI is 12345678$, ZD cannot connect to SCI.

Otherwise, if the password is 12345678# or [email protected], a connection is good.
(I didn't know about the others.)

Does anyone know about this?
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Jeronimo

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Posted 3 weeks ago

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Anusha Vemula, Employee

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Jeronimo,

May I know the ZD firmware version?

I would suggest you opening a support case with us to check if this is an issue on the ZD side.

-Anusha
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Jeronimo

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Hi anusha.

Nice to meet you again.

If I open a case, do I open about ZD or SCI?
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Anusha Vemula, Employee

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Thank you, Jeronimo. Hope you are doing fine.

Please open a case for ZD and specify the problem with SCI in the case description.

- Anusha