Is anyone else not receiving "Lost Contact" alarms with 9.10 ZD 3k?

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  • Updated 2 years ago
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I just upgraded our ZD3k to version 9.10 release 218.  Since the upgrade I am not receiving any alarms.  When I do a test, I receive the email.  Is anyone experiencing an issue with receiving alarm messages?
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Alan Rothenstreich

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Posted 3 years ago

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Bob B.

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I'm also on 9.10 release 218. I still receive rogue AP alert emails. I disconnected an AP about 10 minutes ago and have not received an email alert. The AP shows "disconnected" in the dashboard. Test email came thru fine. I know I received AP lost contact alerts on an earlier version of the firmware.
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Michael Brado, Official Rep

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Disconnected APs (or lost heartbeats) will take 20 minutes before the ZD should email you about AP lost connections.  Did you eventually get an email alert in your test?
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Bob B.

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Ha!  I didn't wait long enough.  Today I disconnected an AP and waited, and yes, I did receive an email 20 minutes later.  So it seems to be working fine, though the delay in sending the email seems rather long.
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Michael Brado, Official Rep

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Thanks for your follow-up confirmation Bob!
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Michael Brado, Official Rep

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We don't want you chasing false alarms...
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Milorad Velemir

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Hello, is it possible to reduce time by using CLI? Thank you