ICX 7450-48P POE issues

  • 1
  • Question
  • Updated 5 months ago
  • In Progress
Installed over 200+ 7450's with ip phones and cameras connected to switches. Currently we have several that are "working" sort of. Essentially POE is working great until I had to replace a camera the other day. Put new one up plugged in no POE, Tested with a Fluke Tester no POE, so I was like weird I guess I'll reboot the stack pull power and maybe that will fix it. Used CLI to check config on port 1/1/8 everything was good enabled and inline power. Still was not working and still not working to this day trying to figure out if there is a POE defect that needs to be updated to fix. It is all ports on the switch not just 2/1/6, 7 ,8. I unplugged a working device and then plugged back in and it would also not come back online with POE. We are using LLDP as well.

Here is running config of stack with issue and poe details.

Current configuration:
!
ver 08.0.30hT211
!
stack unit 1
  module 1 icx7450-48p-poe-management-module
  module 2 icx7400-xgf-4port-40g-module
  module 3 icx7400-qsfp-1port-40g-module
  module 4 icx7400-qsfp-1port-40g-module
  priority 255
  stack-port 1/3/1 1/4/1
stack unit 2
  module 1 icx7450-48p-poe-management-module
  module 2 icx7400-xgf-4port-40g-module
  module 3 icx7400-qsfp-1port-40g-module
  module 4 icx7400-qsfp-1port-40g-module
  stack-port 2/3/1 2/4/1
stack enable
stack mac 609c.9fc5.2bd0
!
!
!
!
vlan 4 name Printers by port                                     
 tagged ethe 1/2/1
 untagged ethe 1/1/1 to 1/1/5 ethe 2/1/1 to 2/1/5 ethe 2/1/11 ethe 2/1/30 ethe 2/1/40 ethe 2/1/43 to 2/1/44
!
vlan 10 name Mgnt by port
 tagged ethe 1/2/1
 management-vlan
 default-gateway  10.128.3.254 1
!
vlan 12 by port
!
vlan 16 name TC2 by port
 tagged ethe 1/1/20 to 1/1/48 ethe 1/2/1 ethe 2/1/12 to 2/1/29 ethe 2/1/31 to 2/1/39 ethe 2/1/41 ethe 2/1/45 to 2/1/48
 untagged ethe 1/1/14
!
vlan 99 name DEFAULT-VLAN by port
!
vlan 172 name VOICE by port
 tagged ethe 1/1/20 to 1/1/48 ethe 1/2/1 ethe 2/1/12 to 2/1/29 ethe 2/1/31 to 2/1/39 ethe 2/1/41 ethe 2/1/45 to 2/1/48
!
vlan 192 name ELAN by port
 tagged ethe 1/2/1
!
vlan 300 name SecVideo by port                                   
 tagged ethe 1/2/1
 untagged ethe 1/1/6 to 1/1/7 ethe 1/1/9 to 1/1/13 ethe 1/1/15 to 1/1/19 ethe 2/1/6 to 2/1/10 ethe 2/1/42
!
vlan 301 by port
 tagged ethe 1/2/1
 untagged ethe 1/1/8
!
!
!
!
!
qos profile qosp7 sp qosp6 sp qosp5 25 qosp4 15 qosp3 15 qosp2 15 qosp1 15 qosp0 15
aaa authentication web-server default local
aaa authentication enable default enable none
aaa authentication login default local
console timeout 15
default-vlan-id 99
enable password-display
enable telnet authentication
no ip dhcp-client auto-update enable
no ip dhcp-client enable
ip multicast passive
!
qos-tos map dscp-priority 46 to 6
logging host 10.8.10.201
logging buffered 100
mirror-port ethernet 2/1/13
!
telnet access-group hostallow
telnet timeout 15         
!
!
clock summer-time
clock timezone us Central
web access-group hostallow
banner exec ^C
Any modifications to the configuration of this device requires preapproved permission by the District Network Team. ^C
!
banner motd ^C
Warning: Property of Raytown C-2 Schools: Access to this device is granted solely to the District Network Team. Any unauthorized access will be investigated and prosecuted to the fullest extent of the law. ^C
!
banner incoming ^C
Incoming Remote Session Initiated: Verify Identity.... ^C
!
ssh access-group hostallow
hitless-failover enable
interface ethernet 1/1/1
 port-name B4
!
interface ethernet 1/1/2
 port-name D36
!
interface ethernet 1/1/3                                         
 port-name A18
!
interface ethernet 1/1/4
 port-name B12
!
interface ethernet 1/1/5
 port-name Liebert
!
interface ethernet 1/1/6
 port-name E4
 inline power
 trust dscp
!
interface ethernet 1/1/7
 port-name E5
 inline power
 trust dscp
!
interface ethernet 1/1/8
 port-name D37
 inline power
 trust dscp
!                                                                
interface ethernet 1/1/9
 port-name D38
 inline power
 trust dscp
!
interface ethernet 1/1/10
 port-name D39
 inline power
 trust dscp
!
interface ethernet 1/1/11
 port-name D40
 inline power
!
interface ethernet 1/1/12
 port-name D41
 inline power
!
interface ethernet 1/1/13
 port-name D42
 inline power
!
interface ethernet 1/1/14                                        
 port-name D43
 inline power
 trust dscp
!
interface ethernet 1/1/15
 port-name E20
 inline power
!
interface ethernet 1/1/16
 port-name E1
 inline power
!
interface ethernet 1/1/17
 port-name E2
 inline power
!
interface ethernet 1/1/18
 port-name E3
 inline power
!
interface ethernet 1/1/19
 port-name E21
 inline power                                                    
!
interface ethernet 1/1/20
 port-name B3
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 1/1/21
 port-name D35
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 1/1/22
 port-name B7
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 1/1/23
 port-name B8
 dual-mode  16
 inline power                                                    
 trust dscp
!
interface ethernet 1/1/24
 port-name B17
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 1/1/25
 port-name B18
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 1/1/26
 port-name B19
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 1/1/27
 port-name B20
 dual-mode  16                                                   
 inline power
 trust dscp
!
interface ethernet 1/1/28
 port-name B21
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 1/1/29
 port-name B22
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 1/1/30
 port-name B25
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 1/1/31
 port-name B26                                                   
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 1/1/32
 port-name B27
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 1/1/33
 port-name B28
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 1/1/34
 port-name B23
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 1/1/35                                        
 port-name B24
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 1/1/36
 port-name B29
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 1/1/37
 port-name B30
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 1/1/38
 port-name B35
 dual-mode  16
 inline power
 trust dscp
!                                                                
interface ethernet 1/1/39
 port-name B38
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 1/1/40
 port-name B5
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 1/1/41
 port-name B9
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 1/1/42
 port-name B11
 dual-mode  16
 inline power
 trust dscp                                                      
!
interface ethernet 1/1/43
 port-name B13
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 1/1/44
 port-name B15
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 1/1/45
 port-name B33
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 1/1/46
 port-name B31
 dual-mode  16
 inline power                                                    
 trust dscp
!
interface ethernet 1/1/47
 port-name B6
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 1/1/48
 port-name B10
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 1/2/1
 mon ethe 2/1/13 both
!
interface ethernet 2/1/2
 port-name A21
!
interface ethernet 2/1/3
 port-name C1
!                                                                
interface ethernet 2/1/4
 port-name C2
!
interface ethernet 2/1/6
 port-name D48
 inline power
 trust dscp
!
interface ethernet 2/1/7
 port-name E24
 inline power
 trust dscp
!
interface ethernet 2/1/8
 port-name E23
 inline power
 trust dscp
!
interface ethernet 2/1/9
 port-name D46
 inline power
 trust dscp
!                                                                
interface ethernet 2/1/10
 port-name D47
 inline power
 trust dscp
!
interface ethernet 2/1/11
 port-name B12
 inline power
 trust dscp
!
interface ethernet 2/1/12
 port-name B16
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 2/1/13
 port-name B34
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 2/1/14                                        
 port-name B32
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 2/1/15
 port-name B14
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 2/1/16
 port-name B39
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 2/1/17
 port-name B40
 dual-mode  16
 inline power
 trust dscp
!                                                                
interface ethernet 2/1/18
 port-name B41
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 2/1/19
 port-name B42
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 2/1/20
 port-name B43
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 2/1/21
 port-name B44
 dual-mode  16
 inline power
 trust dscp                                                      
!
interface ethernet 2/1/22
 port-name B36
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 2/1/23
 port-name B46
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 2/1/24
 port-name B47
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 2/1/25
 port-name B48
 dual-mode  16
 inline power                                                    
 trust dscp
!
interface ethernet 2/1/26
 port-name C3
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 2/1/27
 port-name C4
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 2/1/28
 port-name C5
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 2/1/29
 port-name C6
 dual-mode  16                                                   
 inline power
 trust dscp
!
interface ethernet 2/1/30
 port-name C1
 trust dscp
!
interface ethernet 2/1/31
 port-name A25
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 2/1/32
 port-name C7
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 2/1/33
 port-name C8
 dual-mode  16
 inline power                                                    
 trust dscp
!
interface ethernet 2/1/34
 port-name C9
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 2/1/35
 port-name C10
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 2/1/36
 port-name C11
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 2/1/37
 port-name C12
 dual-mode  16                                                   
 inline power
 trust dscp
!
interface ethernet 2/1/38
 port-name C17
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 2/1/39
 port-name C18
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 2/1/40
 port-name C2
 trust dscp
!
interface ethernet 2/1/41
 dual-mode  16
 inline power
 trust dscp                                                      
!
interface ethernet 2/1/42
 inline power
 trust dscp
!
interface ethernet 2/1/43
 inline power
!
interface ethernet 2/1/44
 trust dscp
!
interface ethernet 2/1/45
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 2/1/46
 dual-mode  16
 inline power
 trust dscp
!
interface ethernet 2/1/47
 dual-mode  16                                                   
 inline power
 trust dscp
!
interface ethernet 2/1/48
 dual-mode  16
 inline power
 trust dscp
!
!
!
!
lldp tagged-packets process
lldp med network-policy application voice tagged vlan 172 priority 5 dscp 46 ports ethe 1/1/11 to 1/1/48 ethe 2/1/11 to 2/1/48
lldp advertise vlan-name vlan 172 ports ethe 1/1/11 to 1/1/48 ethe 2/1/11 to 2/1/48
lldp run
!
!
!
!
end 

POE details

Power Supply Data On stack 1:
++++++++++++++++++



Power Supply Data:
++++++++++++++++++

Power Supply #1:
    Max Curr:      13.8 Amps
    Voltage:       54.0 Volts
    Capacity:      748 Watts
Power Supply #2:
    Max Curr:      13.8 Amps
    Voltage:       54.0 Volts
    Capacity:      748 Watts


POE Details Info. On Stack 1 :


General PoE Data:                                                
+++++++++++++++++

Firmware
Version
----------------
01.6.7 Build 013



Cumulative Port State Data:
+++++++++++++++++++++++++++

#Ports    #Ports     #Ports   #Ports    #Ports       #Ports     #Ports
Admin-On  Admin-Off  Oper-On  Oper-Off  Off-Denied   Off-No-PD  Off-Fault
-------------------------------------------------------------------------
43        5          40       8         0            3          0       



Cumulative Port Power Data:
+++++++++++++++++++++++++++

#Ports  #Ports  #Ports        Power       Power                  
Pri: 1  Pri: 2  Pri: 3  Consumption  Allocation
-----------------------------------------------
0       0       43        215.500 W   413.954 W




Power Supply Data On stack 2:
++++++++++++++++++

Power Supply #1:
    Max Curr:      13.8 Amps
    Voltage:       54.0 Volts
    Capacity:      748 Watts
Power Supply #2:
    Max Curr:      13.8 Amps
    Voltage:       54.0 Volts
    Capacity:      748 Watts


POE Details Info. On Stack 2 :

                                                                 
General PoE Data:
+++++++++++++++++

Firmware
Version
----------------
01.6.7 Build 013



Cumulative Port State Data:
+++++++++++++++++++++++++++

#Ports    #Ports     #Ports   #Ports    #Ports       #Ports     #Ports
Admin-On  Admin-Off  Oper-On  Oper-Off  Off-Denied   Off-No-PD  Off-Fault
-------------------------------------------------------------------------
40        8          30       18        0            10         0       



Cumulative Port Power Data:
+++++++++++++++++++++++++++
                                                                 
#Ports  #Ports  #Ports        Power       Power
Pri: 1  Pri: 2  Pri: 3  Consumption  Allocation
-----------------------------------------------
0       0       40        186.800 W   337.889 W

Chassis

The stack unit 1 chassis info:

Power supply 1 (AC - PoE) present, status ok
     Model Number:    23-0000142-02
    Serial Number:    V8K     
    Firmware Ver:      C
Power supply 1 Fan Air Flow Direction:  Front to Back
Power supply 2 (AC - PoE) present, status ok
     Model Number:    23-0000142-02
    Serial Number:    ZZN     
    Firmware Ver:      C
Power supply 2 Fan Air Flow Direction:  Front to Back

Fan 1 ok, speed (auto): [[1]]<->2
Fan 2 ok, speed (auto): [[1]]<->2

Fan controlled temperature: 48.5 deg-C

Fan speed switching temperature thresholds:
        Speed 1: NM<----->64       deg-C
        Speed 2:       54<-----> 80 deg-C (shutdown)

Fan 1 Air Flow Direction:  Front to Back
Fan 2 Air Flow Direction:  Front to Back                         
Slot 1 Current Temperature: 35.0 deg-C (Sensor 1), 48.5 deg-C (Sensor 2), 41.0 deg-C (Sensor 3), 30.0 deg-C (Sensor 4), 41.0 deg-C (Sensor 5)
Slot 2 Current Temperature: 26.5 deg-C (Sensor 1)
Slot 3 Current Temperature: 31.0 deg-C (Sensor 1)
Slot 4 Current Temperature: 31.0 deg-C (Sensor 1)
    Warning level.......: 70.0 deg-C
    Shutdown level......: 80.0 deg-C
Boot Prom MAC : 609c.9fc5.2bd0
Management MAC: 609c.9fc5.2bd0

The stack unit 2 chassis info:

Power supply 1 (AC - PoE) present, status ok
     Model Number:    23-0000142-02
    Serial Number:    V8L     
    Firmware Ver:      C
Power supply 1 Fan Air Flow Direction:  Front to Back
Power supply 2 (AC - PoE) present, status ok
     Model Number:    23-0000142-02
    Serial Number:    00F     
    Firmware Ver:      C
Power supply 2 Fan Air Flow Direction:  Front to Back

Fan 1 ok, speed (auto): [[1]]<->2                                
Fan 2 ok, speed (auto): [[1]]<->2

Fan controlled temperature: 48.5 deg-C

Fan speed switching temperature thresholds:
        Speed 1: NM<----->64       deg-C
        Speed 2:       54<-----> 80 deg-C (shutdown)

Fan 1 Air Flow Direction:Front to Back
Fan 2 Air Flow Direction:Front to Back
Slot 1 Temperature: 36.5 deg-C (Sensor 1), 48.5 deg-C (Sensor 2), 40.5 deg-C (Sensor 3), 29.5 deg-C (Sensor 4), 39.5 deg-C (Sensor 5)
Slot 2 Temperature: empty
Slot 3 Temperature: 30.0 deg-C (Sensor 1)
Slot 4 Temperature: 30.0 deg-C (Sensor 1)
    Warning level.......: 70.0 deg-C
    Shutdown level......: 80.0 deg-C
Boot Prom MAC : 609c.9fc5.0450

VERSION
  Copyright (c) 1996-2016 Brocade Communications Systems, Inc. All rights reserved.
    UNIT 1: compiled on May 19 2016 at 01:22:26 labeled as SPS08030h
      (28713156 bytes) from Primary SPS08030h.bin
        SW: Version 08.0.30hT211
    UNIT 2: compiled on May 19 2016 at 01:22:26 labeled as SPS08030h
      (28713156 bytes) from Primary SPS08030h.bin
        SW: Version 08.0.30hT211
      Compressed Boot-Monitor Image size = 786944, Version:10.1.06T215 (spz10106)
  HW: Stackable ICX7450-48-HPOE
  Internal USB: Serial #: 9901016120200256
      Vendor: ATP Electronics, Total size = 1919 MB
==========================================================================
UNIT 1: SL 1: ICX7450-48P POE 48-port Management Module
      Serial  #:CYR3310N05V
      License: BASE_SOFT_PACKAGE   (LID: eatIIGFpFKx)
      P-ASIC  0: type B548, rev 01  Chip BCM56548_A0
==========================================================================
UNIT 1: SL 2: ICX7400-4X10GF 4-port 40G Module
      Serial  #:CYV3310N06L
==========================================================================
UNIT 1: SL 3: ICX7400-1X40GQ 1-port 40G Module
      Serial  #:CYX3308N1AT
==========================================================================
UNIT 1: SL 4: ICX7400-1X40GQ 1-port 40G Module                   
      Serial  #:CYX3308N1FS
==========================================================================
UNIT 2: SL 1: ICX7450-48P POE 48-port Management Module
      Serial  #:CYR3310N00X
      License: BASE_SOFT_PACKAGE   (LID: eatIIGFpFFz)
==========================================================================
UNIT 2: SL 3: ICX7400-1X40GQ 1-port 40G Module
      Serial  #:CYX3308N1N3
==========================================================================
UNIT 2: SL 4: ICX7400-1X40GQ 1-port 40G Module
      Serial  #:CYX3308N1BW
==========================================================================
 1000 MHz ARM processor ARMv7 88 MHz bus
 8192 KB boot flash memory
 2048 MB code flash memory
 2048 MB DRAM
STACKID 1  system uptime is 6 day(s) 15 hour(s) 58 minute(s) 15 second(s)
STACKID 2  system uptime is 6 day(s) 15 hour(s) 58 minute(s) 15 second(s)
The system : started=cold start  
My stack unit ID = 1, bootup role = active

FLASH
Stack unit 1:
  Compressed Pri Code size = 28713156, Version:08.0.30hT211 (SPS08030h.bin)
  Compressed Sec Code size = 31678660, Version:08.0.30hT213 (SPR08030h.bin)
  Compressed Boot-Monitor Image size = 786944, Version:10.1.06T215
  Code Flash Free Space = 1777840128
Stack unit 2:
  Compressed Pri Code size = 28713156, Version:08.0.30hT211 (SPS08030h.bin)
  Compressed Sec Code size = 31678660, Version:08.0.30hT213 (SPR08030h.bin)
  Compressed Boot-Monitor Image size = 786944, Version:10.1.06T215
  Code Flash Free Space = 1777852416


Thanks in advance for any help that anyone can give.

 
Photo of CODY WEBB

CODY WEBB

  • 3 Posts
  • 0 Reply Likes
  • Stuck

Posted 5 months ago

  • 1
Photo of Ben

Ben, Employee

  • 47 Posts
  • 8 Reply Likes
Can you post a 'show inline power'? (non-detail)
(Edited)
Photo of chill

chill

  • 16 Posts
  • 7 Reply Likes
I'm unclear on the steps you've taken so far. Did you try to disable and re-enable inline power on the port? When I've had inconsistent behavior with PoE ports, I'll disable the port, disable  inline power to the port, re-enable the port, and re-enable inline power to the port. And usually that fixes the issue unless the hardware itself failed.

Also try another port that you know is working.

As mentioned above, show inline power would be helpful.
(Edited)
Photo of CODY WEBB

CODY WEBB

  • 3 Posts
  • 0 Reply Likes
Yes to all of the above troubleshooting steps.

Show inline power


Power Capacity:        Total is 1496000 mWatts. Current Free is 1082046 mWatts.

Power Allocations:     Requests Honored 44 times


 Port    Admin     Oper    ---Power(mWatts)---  PD Type  PD Class  Pri  Fault/
         State     State   Consumed  Allocated                          Error
--------------------------------------------------------------------------
  1/1/1    Off    Off            0          0  n/a      n/a         3  n/a
  1/1/2    Off    Off            0          0  n/a      n/a         3  n/a
  1/1/3    Off    Off            0          0  n/a      n/a         3  n/a
  1/1/4    Off    Off            0          0  n/a      n/a         3  n/a
  1/1/5    Off    Off            0          0  n/a      n/a         3  n/a
  1/1/6    On     On          4500      15400  802.3af  Class 3     3  n/a
  1/1/7    On     On          4400      15400  802.3af  Class 3     3  n/a
  1/1/8    On     On          2500      15400  802.3af  Class 3     3  n/a
  1/1/9    On     On          2900       7000  802.3af  Class 2     3  n/a
 1/1/10    On     On          2900       7000  802.3af  Class 2     3  n/a
 1/1/11    On     On          3000       7000  802.3af  Class 2     3  n/a
 1/1/12    On     On          2600       7000  802.3af  Class 2     3  n/a
 1/1/13    On     Off            0          0  n/a      n/a         3  n/a
 1/1/14    On     Off            0          0  n/a      n/a         3  n/a
 1/1/15 On      On          4500      15400  802.3af  Class 3     3  n/a
 1/1/16    On     On          2800       7000  802.3af  Class 2     3  n/a
 1/1/17    On     On          5800      15400  802.3af  n/a         3  n/a
 1/1/18    On     On          5600      15400  802.3af  n/a         3  n/a
 1/1/19    On     On          2300      15400  802.3af  Class 3     3  n/a
 1/1/20    On     On          5200       5724  802.3af  Class 2     3  n/a
 1/1/21    On     On          8000      15400  802.3af  Class 3     3  n/a
 1/1/22    On     On          4700       5724  802.3af  Class 2     3  n/a
 1/1/23    On     On          8300      15400  802.3af  Class 3     3  n/a
 1/1/24    On     On          4600       5724  802.3af  Class 2     3  n/a
 1/1/25    On     On          8800      15400  802.3af  Class 3     3  n/a
 1/1/26    On     On          4200       5724  802.3af  Class 2     3  n/a
 1/1/27    On     On          8000      15400  802.3af  Class 3     3  n/a
 1/1/28    On     On          4800       5724  802.3af  Class 2     3  n/a
 1/1/29    On     On          9000      15400  802.3af  Class 3     3  n/a
 1/1/30    On     On          5000       5724  802.3af  Class 2     3  n/a
 1/1/31    On     On          4200       5724  802.3af  Class 2     3  n/a
 1/1/32    On     On          4200       5724  802.3af  Class 2     3  n/a
 1/1/33    On     On          8000      15400  802.3af  Class 3     3  n/a
 1/1/34    On     On          9500      15400  802.3af  Class 3     3  n/a
 1/1/35    On     On          4100       5724  802.3af  Class 2     3  n/a
 1/1/36    On     On          4100       5724  802.3af  Class 2     3  n/a
 1/1/37    On     On          8200      15400  802.3af  Class 3     3  n/a
 1/1/38 On      On          4100       5724  802.3af  Class 2     3  n/a
 1/1/39    On     On         11200      19846  802.3at  Class 4     3  n/a
 1/1/40    On     On          4500       5724  802.3af  Class 2     3  n/a
 1/1/41    On     On          4100       5724  802.3af  Class 2     3  n/a
 1/1/42    On     On          4100       5724  802.3af  Class 2     3  n/a
 1/1/43    On     On          4100       5724  802.3af  Class 2     3  n/a
 1/1/44    On     Off            0          0  n/a      n/a         3  n/a
 1/1/45    On     On          4100       5724  802.3af  Class 2     3  n/a
 1/1/46    On     On          4100       5724  802.3af  Class 2     3  n/a
 1/1/47    On     On          8700      15400  802.3af  Class 3     3  n/a
 1/1/48    On     On          8500      15400  802.3af  Class 3     3  n/a
--------------------------------------------------------------------------
 Total                        214200     413954



Power Capacity:        Total is 1496000 mWatts. Current Free is 1158111 mWatts.

Power Allocations:     Requests Honored 45 times


 Port    Admin     Oper    ---Power(mWatts)---  PD Type  PD Class  Pri  Fault/
         State     State   Consumed  Allocated                          Error
--------------------------------------------------------------------------
  2/1/1    Off    Off            0          0  n/a      n/a         3  n/a
  2/1/2    Off    Off            0          0  n/a      n/a         3  n/a
  2/1/3    Off    Off            0          0  n/a      n/a         3  n/a
  2/1/4    Off    Off            0          0  n/a      n/a         3  n/a
  2/1/5    Off    Off            0          0  n/a      n/a         3  n/a
  2/1/6    On     Off            0          0  n/a      n/a         3  n/a
  2/1/7    On     Off            0          0  n/a      n/a         3  n/a
  2/1/8    On     Off            0          0  n/a      n/a         3  n/a
  2/1/9    On     On          2800      15400  802.3af  Class 3     3  n/a
 2/1/10    On     On          2900      15400  802.3af  Class 3     3  n/a
 2/1/11    On     Off            0          0  n/a      n/a         3  n/a
 2/1/12    On     Off            0          0  n/a      n/a         3  n/a
 2/1/13    On     Off            0          0  n/a      n/a         3  n/a
 2/1/14    On     On          8300      15400  802.3af  Class 3     3  n/a
 2/1/15    On     Off            0          0  n/a      n/a         3  n/a
 2/1/16    On     On          4100       5853  802.3af  Class 2     3  n/a
 2/1/17    On     On          7900      15400  802.3af  Class 3     3  n/a
 2/1/18    On     On          4100       5853  802.3af  Class 2     3  n/a
 2/1/19    On     On          8000      15400  802.3af  Class 3     3  n/a
 2/1/20    On     On          4100       5853  802.3af  Class 2     3  n/a
 2/1/21    On     On          8800      15400  802.3af  Class 3     3  n/a
 2/1/22    On     On          8100      15400  802.3af  Class 3     3  n/a
 2/1/23 On      On          8800      15400  802.3af  Class 3     3  n/a
 2/1/24    On     On          4000       5853  802.3af  Class 2     3  n/a
 2/1/25    On     On          8100      15400  802.3af  Class 3     3  n/a
 2/1/26    On     On          4100       5853  802.3af  Class 2     3  n/a
 2/1/27    On     On          8300      15400  802.3af  Class 3     3  n/a
 2/1/28    On     On          4500       5853  802.3af  Class 2     3  n/a
 2/1/29    On     On          8200      15400  802.3af  Class 3     3  n/a
 2/1/30    Off    Off            0          0  n/a      n/a         3  n/a
 2/1/31    On     Off            0          0  n/a      n/a         3  n/a
 2/1/32    On     On          4100       5853  802.3af  Class 2     3  n/a
 2/1/33    On     On          8800      15400  802.3af  Class 3     3  n/a
 2/1/34    On     On          4100       5853  802.3af  Class 2     3  n/a
 2/1/35    On     On          8400      15400  802.3af  Class 3     3  n/a
 2/1/36    On     On          4500       5853  802.3af  Class 2     3  n/a
 2/1/37    On     On          8500      15400  802.3af  Class 3     3  n/a
 2/1/38    On     On          5100       5853  802.3af  Class 2     3  n/a
 2/1/39    On     On          8400      15400  802.3af  Class 3     3  n/a
 2/1/40    Off    Off            0          0  n/a      n/a         3  n/a
 2/1/41    On     Off            0          0  n/a      n/a         3  n/a
 2/1/42    On     On          4200      15400  802.3af  Class 3     3  n/a
 2/1/43    On     Off            0          0  n/a      n/a         3  n/a
 2/1/44    Off    Off            0          0  n/a      n/a         3  n/a
 2/1/45    On     On          4100       5853  802.3af  Class 2     3  n/a
 2/1/46 On      On          4200       5853  802.3af  Class 2     3  n/a
 2/1/47    On     On          9200      15400  802.3af  Class 3     3  n/a
 2/1/48    On     On          4100       5853  802.3af  Class 2     3  n/a
--------------------------------------------------------------------------
 Total                        182800     337889

As for other troubleshooting steps we have reloaded the switch stack, pulled power from switches, moved to a working poe port and the port we move to also will not work even when plugging back in the old device that was currently working. The only thing I have not tried is to update the poe firmware to a newer version.
Photo of Michael Brado

Michael Brado, Official Rep

  • 2507 Posts
  • 344 Reply Likes
And I asked tech support to get in touch, after I released your post from possible SPAM folder due to the length of your config.  Case 794153 is your ticket with Ruckus.  I'll keep this thread open if you don't mind sharing a 'show inline power' output please?
Photo of Larry Mathews

Larry Mathews, Employee

  • 1 Post
  • 0 Reply Likes
I'm not sure if you are having the issue over all ports or not.  If the issue is constrained to the first 8 ports of the switch you may have run into a bug that was corrected in release 8.0.30k.  The first 8 ports of the 7450 implements PoH which uses all 4 pairs to supply power.  There was an issue with how this was being detected on devices using 2 pair.  If this is the case, you might want to try the following command as a work-around until you can upgrade:  inline power interface-mode-2pair-pse
Photo of CODY WEBB

CODY WEBB

  • 3 Posts
  • 0 Reply Likes
It seems like it is the first 8 ports but I can confirm plugging into port 10 >> on it would not power the device i get a link from my tester and no power though. resetting the switch usually fixes the issue but this time it didn't. Our current firmware does not allow that command to try it we would need to update our switches in this closet to test this. Thanks for the input Larry.
Photo of John Liehr

John Liehr

  • 2 Posts
  • 0 Reply Likes
I would strongly suggest taking a patch, there have been a few POE fixes since 8030h, 8030q is now available.
Photo of saita

saita

  • 2 Posts
  • 2 Reply Likes
Hi, I faced same issue before. It was PoE firmware issue which you are using 01.6.7 Build 013.
I solved it by upgrading 1.8.8.b001. You should upgrade boot code and FI image as well.

Defect ID: DEFECT000609442