i want to terminate ideal user , who not using wifi ,, i also change inactive timeout setting in wlan, but user still connect to wifi

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krishan

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Posted 6 months ago

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Michael Brado, Official Rep

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How are you testing, are you capturing a wireless trace to show if that client is still sending/receiving traffic of any kind...?
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krishan

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Hi,
Brado how r u?
I don't no right way to test this thing can u explain me the way or procedure
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Michael Brado, Official Rep

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Are you with Bird Airport Hotel Pvt Ltd?  Please contact your VAR for 1st level support, as per your support contract, for detailed "how to troubleshoot wireless client idle timeout" assistance. 

I cannot be your TSE, only point you to our knowledge base articles, ie KBA-2607: Packet Captures thru Ruckus APs.  https://support.ruckuswireless.com/articles/000002607 
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krishan

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Yes I am , sorry if I ask wrong question at right place