I get the "bad firmware header magic" error message when i try to upgrade T300 AP from 100.x to 104.x

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  • Updated 1 month ago
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Lefhoko Radisaka

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Posted 6 months ago

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Michael Brado, Official Rep

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I don't know what message you mean, but suggest a factory default and try again?
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Monnat Systems, AlphaDog

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re-download the firmware file.. may be its corrupt..
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Jeronimo

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Sometimes the msg is shown on AP.

Factory-reset and reboot, then try upgrade again. 
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Lefhoko Radisaka

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i did factory reset and tried downloading the firmware file again but the message is still coming up on the AP
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Jeronimo

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Try to upgrade using WEB-UI again.
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Lefhoko Radisaka

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I am using the WEB-UI logged in using default ip address of 192.168.0.1, username=super and password=sp-admin
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Joke Jong

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I encountered this problem while doing a downgrade from 101 to 100. My goal is to perform a step-by-step downgrade to 9.8
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Vivek Gupta, Employee

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Hi,

Can you please paste the output of below commands from AP :

- fw show all
- get version
- fw check

Regards,
Vivek Gupta
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Joke Jong

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 do you think its a bug with the R500?


======= from the ruckus technical support =====

We have a bug raised with our engineering team that new R500 with new chipset are not supported on old firmware version.

Could you please upgrade the controller firmware to 9.10.x firmware.

========


seems like Ruckus isn't that reliable in the area of update as compared to before... :[

(Edited)
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Lefhoko Radisaka

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@Joke Jong, extract that compressed folder the you will find a lot of .bin files for different access points the pick the .bin file of your AP and upload it, that is how i managed it
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Joke Jong

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I think you meant BL7 files and not bin files. We uploaded the BL7 file and not the ZIP or any other file formats.
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Lefhoko Radisaka

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oh sorry, i mean those BL7 files,