I forgot the new admin and password? please help.

  • 1
  • Question
  • Updated 2 years ago
  • Answered
hi , can i ask how to get access of my zone director 1200, i change the admin password, but i forgot the new admin and password? please help.
Photo of Cobra1979

Cobra1979

  • 2 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Monnat Systems

Monnat Systems, AlphaDog

  • 763 Posts
  • 163 Reply Likes
Jun,

Did you take backup of the controller config?
or
Did you take ZD debug of the controller?

If answer to both question - above is NO then there is NO option to recover. Better factory reset and re-configure..
Photo of Cobra1979

Cobra1979

  • 2 Posts
  • 0 Reply Likes
Hi Monnat, thanks for the reply, can i ask how to factory reset? We try to press the reset botton but nothing happen?
Please help.

thanks,

jun
Photo of Monnat Systems

Monnat Systems, AlphaDog

  • 763 Posts
  • 163 Reply Likes
there is a hard reset hole on the unit.. Get a tooth pick or paperclip, insert and the keep the button inside pressed for 10 secs and release it. This has to be done when ZD is powered ON. Once you release, status LED on the ZD should change...
Photo of Patrick

Patrick

  • 27 Posts
  • 2 Reply Likes
Hi jun

Press the reset button for at least 15 seconds, if you just press it the ZD will only restart

Patrick
Photo of Michael Brado

Michael Brado, Official Rep

  • 2144 Posts
  • 298 Reply Likes
The front of a ZD1200 has one reset/indented hole to the left of the Eth ports, labeled "RESET".  This is a SW reset (like a reboot).

The reset/indented hole to the right of the Console port, labled "F/D" is the Factory Default reset button.
(Edited)