How to turn the wifi back on

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  • Question
  • Updated 4 months ago
  • Answered
Okay I’m going to try to explain this as best as I can. I clearly do not know what I am doing and desperately need help. I went into the unleashed app logged into the router and I turned off the WiFi in the app. ( I was trying to disconnect my ring to try to reset it) It logged all my devices off. I should have thought that part out clearly smh. Now I cannot get back into the app because I need to be on the WiFi. Is there a work around? I have searched endless for hours and even attempted to plug my computer up to the router through Ethernet but that didn’t work. I will admit I probably didn’t do that right either. How can I get my WiFi to turn back on? I tried resetting the router as well but no luck. The factory reset WiFi name doesn’t show up either. Please help please.
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Kim

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  • confused and frustrated

Posted 4 months ago

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Sanjay Kumar, Employee

  • 170 Posts
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Hi Kim,

Check out the below link for your information.
https://forums.ruckuswireless.com/ruckuswireless/topics/r510-ap-radio-disabled

When you connect the laptop to the router (where you have reachability to the AP), can you ping the AP's IP?
If yes, then you can login in to the on the GUI and enable the Wifi.