How to set Access Point ruckus r610 so it can be used by more than 100 clients

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  • Updated 3 months ago
  • Answered
Dear Master,

I want to ask,
I have ruckus R610 to install in my office. I use the default settings, before I searched the internet that ruckus r610 could be used for 512 clients. but why after 100 clients, the client to 101 cannot connect to ruckus.
how do I set Access Point ruckus r610 so that it can be used by more than 100 clients ???
I did not find it in the admin menu https://unleashed.ruckuswireless.com/admin/dashboard.jsp
I have tried editing on the Access point menu (like the attached picture) but it's still the same.
Please help me :(

Before edit setting :


After edit setting :
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Arie Syamsudin

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Posted 3 months ago

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Michael Brado, Official Rep

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Please see KBA-4666: What is the maximum number of clients per AP / Radio by Auth type?
https://support.ruckuswireless.com/articles/000004666
The Authentication/Encryption method on your WLANs can affect maximum number of clients.
This KBA needs updating, but R610 appears to be similar to R600 on radio capabilities.
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Jeronimo

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Do you configure gateway-mode?
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Arie Syamsudin

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Gateway mode is disable.
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Jeronimo

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You may help opening a case to solve or confirm.
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Arie Syamsudin

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Could you help me ? 
or is there a wrong setting?