How to keep the serial number not change when reinstall vsz

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  • Question
  • Updated 4 months ago
Hi there,

Is there any ways to keep the serial number not change when I reinstall the vsz on ESXI.
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adam Ye

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Posted 4 months ago

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James M, Employee

  • 11 Posts
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Hello Adam,

There is no option to retain the existing serial number in vSZ.

Was there a specific reason behind retaining the existing serial number? Licensing can be very easily transferred from an old vSZ to a newly built one by logging a case in the Ruckus Support portal:

1. https://support.ruckuswireless.com/cases/new

2. Select case type 'vSCG/vSPOT RMA'.

3. Enter the old/new serial numbers and presuming the vSZ can reach the internet, it will re-sync licensing.

Regards

James