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  • Updated 2 years ago
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How do I factory reset the ap?
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greg cleere

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Posted 5 years ago

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Photo of Munish Dhiman

Munish Dhiman

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Hi Greg,

You can reset the AP to its factory default settings by pressing the reset button that is  located next to the RJ-45  PoE OUT  port.
1. Use a 27mm socket to remove the middle RJ-45  PoE OUT  cable gland.
2. Make sure that the AP is powered.
3. Locate the reset button next to the RJ-45 port.
4. Using a pen or a similar pointed object, press the button for 10 seconds.
5. Verify that the  STATUS LED on the AP is off. If the  STATUS LED is off, it indicates that  the reset process is complete.

See the attached screen for button ref .

Let me know if this helps.

Thanks Munish 
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Anzel Ferreira

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what if the reset button is broken , it does nothing it doesnt reboot the device the leds on the side dont change . I have tried logging in with the default ip and nothing ?
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Monnat Systems, AlphaDog

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well if you cant hard reset it via button or through GUI... then you need to contact support for RMA..
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Davis Reed

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I have done the hard reset, now the power LED is green and the status LED remains off. How do i configure it since it is not broadcasting an SSID