how to add new AP 610 to ZD FW 9.12.1.0

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  • Updated 2 months ago
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  • (Edited)
Hello, network wireless friends !
I need to add new AP 610 for wireless networking, i have ZD 3000 with FW 9.12.1.0, seller can sell me ap610, but i can't add'ed to ZD, backause my fw is to low, where i can download fw for zd with ap 610.
Thank you for help!
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Ilya Moskalev

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Posted 2 months ago

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Martin, Official Rep

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Hi Ilya, Please check if your ZD3000 has a valid support contract, if you have, then you should be able to download it via the support.ruckuswireless.com website.

regards
Martin
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Ilya Moskalev

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Hi Martin, we have't contract and i can't download fw, and i can't buy AP backuause ZD can't support new AP, and seller can't sell me oldest AP.
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Martin, Official Rep

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Then the option will be to get a support contract for the ZD.
You can contact Ruckus sales to get a quote.

Regards
Martin
 
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Ilya Moskalev

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A very bad policy, I am forced to buy equipment from another manufacturer that goes beyond the policy of one manufacturer to one service, oh I would have known earlier that this would be the situation, I would choose another equipment manufacturer