HI,

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  • Question
  • Updated 2 months ago
I have ruckus r-300 access point i am trying to connect it to a zone director and it is getting connected but status is disconnected can any one help me on this
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Ajay Kallam

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Posted 2 months ago

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Manuel Forero

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Dear aja y, can be the ap firmware, see if the ap is not with unleashed or sz firmware.
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Monnat Systems, AlphaDog

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hi ajaypls confirm the software version on AP and ZD model no and its software version..do both these AP on same subnet or different?what is message in event's & activities roght after AP is disconnected?
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Igor Tunakin

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Hi, are you sure your ZD has enough licenses?

(Edited)
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Mark - Ruckus Wireless, Official Rep

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Apart from having enough licenses to support the number of APs - please check that the SW version of the ZD is at least 9.7 as this is the earliest version that supports the R300.