Guestpass email shows from address as Ruckus ZoneDirector

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  • Question
  • Updated 12 months ago
Guestpass email shows from address as Ruckus ZoneDirector <[email protected]. I can change the [email protected], but can I change the Ruckus ZoneDirector portion of the address to something else? If so where is this done?
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Chuck Aaker

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Posted 2 years ago

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Monnat Systems, AlphaDog

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chuck.

if ZD is sending those emails then please change it from ZD GUI -- configure -- systems -- Email server
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Monnat Systems, AlphaDog

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looking at current design, you CANNOT change display name however can change email address from which email is being sent...
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Chuck Aaker

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The e-mail from address I changed when I configured the Guest,  I just think you should be able to change the display name or at least strip it off.  I know that security through obfuscation is not secure, but why would anyone allow the showing of what you have in a secure(?) environment?
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Michael Brado, Official Rep

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Hi Chuck, 
    I invite you to post your Idea, for our product marketing team to receive and consider.
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Chuck Aaker

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I would like to be able to change the label Ruckus ZoneDirector sent with the Guest e-mail that shows

From Ruckus ZoneDirector <[email protected]>

to something that doesn't show what type of device it is, even though when the user receives  the e-mail, users could assume what the device is.  If I could change it to something like HelpDesk Phone# <[email protected]> that would be helpful

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Cristian Salcedo

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I also need this. In general the whole guest pass customer experiance should be able to be modified. English is not the ony language used in the whole world ... :)
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Michael Brado, Official Rep

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When greater customization is desired, the HotSpot solution offers your login page and authentication server, over Ruckus provided Guest Access.
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Cristian Salcedo

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I understand that i could go to an external hotspot solution but the internal solution is perfect for enterprise sites except for the fact that we cant change the text in the windows.. seems to me that this would be a welcome option for those of us that do not have english speakers as our users......
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Carlo Poggiarelli

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Hi all, any update about the option to change the displayed name on email sent to guest users?

Thanks
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Guilherme Possamai

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I also need this... i will wait for...
thanks
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Carlo Poggiarelli

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It seems that that option is still available on Smartzone only. :)