frequent Kernel panic at R710.

  • 1
  • Question
  • Updated 9 months ago
Hi.

We have frequently met kernel panic at R710 with ZD1200.

This is msg.



2017-01-20 10:04:07 Customer syslog: eventd_to_syslog():AP[[email protected]:ff:36:12:64:b0] joins with uptime [77] s and last disconnected reason [AP Restart : kernel panic]
2017-01-20 10:03 Customer syslog: eventd_to_syslog():AP[[email protected]:ff:36:12:64:b0] heartbeats lost
2017-01-20 9:49 Customer stamgr: stamgr_update_reboot_info():AP[38:ff:36:12:64:b0] reboot detail:PC is at ieee80211_free_node_rcu+0x4c/0x120 [wlan]
2017-01-20 9:49 Customer syslog: eventd_to_syslog():AP[[email protected]:ff:36:12:64:b0] joins with uptime [83] s and last disconnected reason [AP Restart : kernel panic]
2017-01-20 9:48 Customer syslog: eventd_to_syslog():AP[[email protected]:ff:36:12:64:b0] heartbeats lost
2017-01-19 16:04 Customer stamgr: stamgr_update_reboot_info():AP[58:b6:33:3e:64:90] reboot detail:PC is at ieee80211_add_vhtcap+0x6c/0x270 [wlan]
2017-01-19 16:04 Customer syslog: eventd_to_syslog():AP[[email protected]:b6:33:3e:64:90] joins with uptime [78] s and last disconnected reason [AP Restart : kernel panic]
2017-01-19 16:03 Customer syslog: eventd_to_syslog():AP[[email protected]:b6:33:3e:64:90] heartbeats lost
2017-01-19 14:05 Customer stamgr: stamgr_update_reboot_info():AP[58:b6:33:3a:99:00] reboot detail:PC is at ieee80211_free_node_rcu+0x4c/0x120 [wlan]


Anyone know why it happen?

Controller is ZD1200(ver. 9.13.3.x), AP is R710.

Regards.
Jeronimo
Photo of Jeronimo

Jeronimo

  • 170 Posts
  • 19 Reply Likes

Posted 9 months ago

  • 1
Photo of Martin

Martin, Official Rep

  • 208 Posts
  • 46 Reply Likes
HI Jeronimo,

For kernel panics please open a support ticket via the support.ruckuswireless.com
They can check out on the signature how and what.

regards
Martin