Forum guidelines - how to get help faster

  • 1
  • Idea
  • Updated 2 years ago
  • Implemented
Ask different questions in different threads
- if you ask separate questions they'll be easier for other customers to see as needing an answer. It's hard to tell when they are all in the same thread.
- It also makes the question (and answer) easier to find later, making it more valuable for adding to our knowledge

Tell us what product and version of software is being used
- Without that, we may not be able to identify known issues

Give any other context
- For example - what clients are being used, what changed recently, etc.
Photo of Keith - Pack Leader

Keith - Pack Leader

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Posted 4 years ago

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Photo of Netgirl

Netgirl, Official Rep

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The new reworking of this site should be much easier. If not, please send us feedback.!