EOL ZoneFlex and Knowledge Base Questions

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  • Updated 2 years ago
Hi,

I am newbie in Ruckus world and has several questions in my mind

QUESTIONS
1. ZF7343 and ZF7762 is not supported in vSZ 3.2.
Is that mean I can't use those EOL AP at all

2. In Setup wizard after deploying vSZ ova there is a check box
"Convert ZoneDirector APs in factory settings to Virtual SmartZone APs automatically"
Let say, I forget to tick it. Can I tick it later.
Any problem if I didn't tick it

3. I have ZF7343 and ZF7762. If I need to search Knowledge Base. I need to buy Premium Contract.
I need to be able to search Knowledge Base.
What is the cheapest alternative for that.
FYI in Cisco or Aruba, I can search KB but can't download firmware. In ruckus is vice versa.

4. In vSZ 3.2 most of the time when I power on. All the services is off.
How to make it on automatically by default.
Here how to reproduce the problem
#show service
#service start

thanks
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nbctcp

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Posted 2 years ago

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Martin, Official Rep

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Hi Let me try to answer them.

1. Correct.

only to have them online is if the vSZ-H was upgraded from 3.x and you still will have that firmware on the vSZ.
You can select then that AP firmware under the zone configuration. 

2.  Yes
go into CLI, config and then lwapp2scg and do an accept-all, apply settings and its enabled.

3. for pricing please contact your Ruckus partner or Ruckus sales.

4. it takes time for the services to come up. they will come up. If they really don't then you need to log a support case case as that needs to be investigated in more detail outside the scope of this forum.

regards
martin
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nbctcp

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You are right, I need to use vSZ-H then I can see zone.
I didn't see that in vSZ-E

QUESTIONS
1. In what situation I just need vSZ-E or vSZ-H or vSZ-D
2. Let say I already install vSZ-E, later I want to change to vSZ-H.
Without reinstall from beginning, can I do that from CLI.
One way to do that is
# set-factory
Any other way

tq
(Edited)
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Monnat Systems, AlphaDog

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1. ZF7343 and ZF7762 is not supported in vSZ 3.2. Is that mean I can't use those EOL AP at all ---> you can use them as standalone and hardware controller though
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nbctcp

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Edgar,
I am not clear here
"then we can use EOL and not EOL APs in the same controller (but different zones)."
QUESTIONS:
1. Do you mean in vSZ-E 3.1.1 or 3.2
If you mean in 3.1.1, my next question is why I need separate zone if both EOL and non EOL are both supported in 3.1.1
If you mean 3.2, then how I import EOL AP, because vSZ didn't recognize it

Can you point me to a KB number (Knowledge Base)
tq
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Edgar - ipWorkers

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Hi.
You must install vSZ-H (HighScale) 3.1.1 and then upgrade it to 3.2 (do not make a 3.2 fresh install), then in the "upgraded" 3.2 you can access to 3.1.1 and 3.2 AP firmwares. After the upgrade, you can create a zone using 3.1.1 firmware (zone for the EOL APs) and other zone using 3.2 firmware (zone for the new APs), then you can register the APs in the 3.1.1 or in the 3.2 zone, depending of the AP that you will register. 
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Monnat Systems, AlphaDog

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Edgar is correct to an extent however i have NOT run into scenario which you are into. In my situation, My provider upgraded Vscg however they left AP upgrade part to VAR which means my AP will still running ok with old version and it was upto my discretion to upgrade the AP to latest firmware or leave it running on old one..

Does it make sense?
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Edgar - ipWorkers

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Monnat, if the controller is at the provider side, yes that make sense.
By this way, you can upgrade you AP the the new AP firmware version and take access to the firmware version improves. In this case, the provider will change your AP zone to a 3.2 firmware zone. But if your AP have not support on 3.2, then you can stay in 3.1.1 provider zone, or upgrade the AP to 3.2 and use it on stand alone mode. Make sense?

Bests
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Monnat Systems, AlphaDog

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yes, it does. :)