does ruckus work with Gmail and if it does how to setup

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  • Updated 4 years ago
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have used the setup with
[email protected]
port 587

username [email protected] (accualy used my gmail account)
tls checked and start tls checked

and it don't work
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Bruce Roberston

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  • frustrated

Posted 4 years ago

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Michael Brado, Official Rep

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KBA-3399 says:

The GmailSMTP server settings for sending mail through Gmail from any email program are:
• Gmail SMTP

• Gmail SMTP user name: Your full Gmail address (e.g. [email protected])

• Gmail SMTP password: Your Gmail password

• Gmail SMTP port (TLS): 587

• Gmail SMTP TLS/SSL required: yes

...and does your ISP permit SMTP and TLS protocol/port 587?

Here are the settings that worked within the ZD Configure / System section:

[ User-added image ]

There are times when one has 2-step security verification enabled in your gmail account. The above parameters will not work if one has 2-step verification security enabled. To make it work, disable 2 step verification or go to the Account settings option of your gmail. Within the Account options, select Security. Within Security, select the 2-step verification settings. Then log in and select the App Specific Passwords section tab. Then click on the Manage 'Application-specific passwords' tab. There the SW will generate a password for you to use in the SMTP Authentication password section.
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Monnat Systems, AlphaDog

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Hi Michael Brado,

I was able to make the Alarm Email Notification with gmail work with test sucess and emails too however with one change - SMTP Authentication Username i used was "without" for me 2-step verification was disabled.

Here is the screenshot:

Please note i am using ZD1000 with Version - build 21 and not sure if something changed after the firmware version i used

best of luck.