Does a wispr environment has to be at the same subnet as the zonedirector itself?

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We're trying to setup a hotspot environment using the zonedirector for authentication (only one user). We are redirecting the user to an landing page for some details and terms and agreement. This page redirect the browser to the following url: http://172.16.32.3:9997/loginusername=user&password=password
This works as long as the user is on the 172.16.32.0/20 subnet. If the user is on another subnet e.g. 172.16.48.1/20 the zonedirector returns a 404 error. 
Are we doing something wrong or are we trying something wich isn't meant to be?

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Arjan Bovee

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Posted 2 years ago

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Michael Brado, Official Rep

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Do you have a switch/router/firewall that needs to permit access between the two subnets?  ... maybe just to the ZD and tcp:80 to your target 172.16.32.3 host?