Disabling Client inactivity timeout

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  • Question
  • Updated 3 years ago
  • Answered
Hi,
Could someone please advice a method to disable client inactivity timeout feature as I need some wifi devices connected all the time. They sometime will not communicate more than 500min.

how "0" would work?
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Jimmy Gu

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Posted 3 years ago

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Martin, Official Rep

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Hi Jimmy,

Am sorry to say but the value cannot be "0" 

Following our user guide.

Inactivity Timeout: Enter a value in minutes after which idle stations will be disconnected (1 to 10 minutes).

Regards
Martin
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Michael Brado, Official Rep

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Hi Jimmy,

The developers hard-code a maximum 500 minute inactivity timeout, so you
don't have idle devices taking up your DHCP leases. Martin, if your firmware
only allows 1-10 minutes, you might be on 9.7.1/9.8.0 which had an ER-1553
temporary 10 minute max, reverted to 500 minute max in 9.8.1+. and like it had
been before 9.8.1.
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Martin, Official Rep

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Michael, you are totally right it was changed in 9.8.1+
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Jimmy Gu

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Thanks Michael/Martin.

we will find another way to keep them awaken. Requirement is to leave connected some static-ipn wifi devices, sometimes they are not communicate server more than 500min.

Cheers,
Jimmy
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Michael Brado, Official Rep

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Hello Jimmy,
To clarify, the Inactivity Timeout from 1-500 minutes got inadvertently reduced to 1-10 minutes in 9.8.0 GA and 9.7.1.0.32. Earlier versions as well as 9.8.2.0.15+ have the previous 1-500 minute maximum value restored. You might find a network to client contact (ping?) at under 500 min intervals will keep your devices connected.