Device access policy on Ruckus Unleashed R500 does not work !

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  • Updated 3 years ago
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I have Ruckus Unleashed R500 version 200.1.9.12.55, however I can not apply device access policy to block Android and IOS phones. I can create the policy but I can not apply it as it does not show up in the list. Does anyone have same issue ?
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George Dvali

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Posted 3 years ago

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3 years ago
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MLG

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Try deleteing the ACL and create new from the Admin&Services>Access Control tab instead of directly creating new from the WLAN advanced settings. I had a similar problem.
3 years ago
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Michael Brado, Official Rep

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Thanks MLG, I spun a KBA-5987 with your workaround.
3 years ago
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George Dvali

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Thanks guys but it still does not work in my case :( Which software version are you using ? Maybe it is a version issue ? 

Thank again
3 years ago
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MLG

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I am on 200.1.9.12.62. Delete your ACL and create a new one. After clicking "ok", log out of the dashboard and log back in. I can recreate the ACL not showing up immediately after creating it, but after logging out and in it is there.
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