Device Access Policy does not have Chrome OS devices listed

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  • Question
  • Updated 10 months ago
We are trying to create a device access policy to limit a WLAN to only school Chrome OS devices. Unfortunately, it doesn't seem that Chrome OS devices are listed in the OS/Type filter for Device Access Policy. Chrome OS devices are listed when viewing clients currently connected to our WLANs, so it seems this is an omission to the list rather than the ZoneDirector being unable to read Chrome OS devices.


We are on a ZoneDirector 3100, firmware 9.8.3.0 build 14.
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Ken Yeh

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Posted 1 year ago

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Michael Brado, Official Rep

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Not likely to see further development of this feature in 9.8 code.
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Max O'Driscoll, AlphaDog

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I'm running 9.10.2.0 build11 and chrome OS is a choice in drop down menu (screenshot below).
So update will give you the feature.

Warning: upgrading your firmware needs really careful thought with respect to legacy/EOF devices.

(Edited)
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Max O'Driscoll, AlphaDog

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If you are willing/have time to experiment you could try creating a policy that denies all OS/type and see if chrome OS stills works...just a wild thought!


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Nick Spencer

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We are doing the same thing. We found that restricting Android also caught Chrome devices.
Ruckus support told us to upgrade to Ver 9.10.2.0 and Chrome would be listed.
Note: Chrome OS must be at Ver 50.xx or above.