Delete the registered AP in VSCG

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  • Updated 8 months ago
we have VSCG with 23 AP license and currently 23 AP license, if one of our AP has problem and replaced new, our question how do we register new AP ?, because VSCG still recognize Mac address of old AP device and can not be added AP again, please help to resolve that
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Fahrizal Zulqifli

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  • confused

Posted 8 months ago

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Fahrizal Zulqifli

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please for the masters help me to resolve problem that.
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Marcus Burton, Official Rep

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Hi Fahrizal,
On the AP page, if you delete the old AP from the system, that license capacity should be freed up for a new AP. 

thanks,
Marcus
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Fahrizal Zulqifli

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Mr Marcus,

thanks for information, we use vSZ version 3.5.1.0.296, on AP Page nothing options delete the old AP from the system, 

Thanks,
Fahrizal Z
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Marcus Burton, Official Rep

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Can you either post a picture here or send me an email ([email protected]) and we can look into it together. On the AP page, if you select an AP, there is a function at the top of the AP table to delete an AP. 
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Fahrizal Zulqifli

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Mr. Marcus,

exactly, after we tried the del turn the license is reduced one, it means success, thank you very much for the instructions

Thanks,
Fahrizal
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Marcus Burton, Official Rep

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Great to hear, glad you got the issue resolved!