could not access AP T610 to configure.

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  • Updated 5 months ago
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hello everyone,

I am using ruckus outdoor AP T610. But I could not access to it to configure. 

My devices:
1. Access Point outdoor AP T610
2. PoE TPLink TL-POE150S

My diagram:
Switch <---> PoE <--> PoE port in AP T610.

then I see the light PWR is green, and CTL is slow flashing green. Then I connect to SSID Configure.Me-27****, then it notifies: No internet. And I could not access the address: https://unleashed.ruckuswireless.com, also https://192.168.0.1 

I tried to reset the AP, but nothing to change.

My purpose: I installed virtual Smart Zone, so i will use it for managing the ruckus AP.

Could you please give me advice? Thanks a lot!

Regards,
-T
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tien

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Posted 5 months ago

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Michael Brado, Official Rep

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Do you have a DHCP server and def-gw router on the network with the AP?
Can you ping the SmartZone controller from that LAN (if you plug a PC into the AP port)?

But if you intend to manage this AP with SmartZone, you will need to replace it's Unleashed firmware with Solo AP code.
https://support.ruckuswireless.com/software/1727-zoneflex-solo-access-point-110-0-0-0-663-ga-softwar...

https://support.ruckuswireless.com/articles/000005193


Unleashed is designed not to join a ZD or SZ controller.
(Edited)
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tien

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great! thank you so much. 
yesterday, guys from ruckus support helped me solve this. But, your information is still useful for me :-)