Converting an R500 AP to Unleashed R500

  • 1
  • Question
  • Updated 7 months ago
  • Answered
I see posts that are 2 years old on this topic - so I am looking for affirmation that this is a pretty straight forward push of the unleashed code to a standalone R500. My scenario is is: I have a user with a single R500 in need of additional coverage, I plan to add a single R510 unleashed AP and then convert the stand alone unit to unleashed - creating a seamless WLAN. What are the 'gotchas' I need to be aware of? Appreciate the help!
Photo of Steve Rosenthal

Steve Rosenthal

  • 10 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Matt

Matt

  • 8 Posts
  • 5 Reply Likes
I typically factory reset the AP either before or after upgrading.  If you do it after, I'd recommend just SSH'ing to it and issuing the "set factory" command.  There are settings carried thru the conversion that sometimes give it odd behavior and it's best to start clean.  After that, add the additional units to get the config replicated.
Photo of Monnat Systems

Monnat Systems, AlphaDog

  • 923 Posts
  • 208 Reply Likes
steve,

if i understand you correctly that your existing install is of 1 * R500 which you want to extend by putting another AP 1*R510 and you would like to use unleashed code.

there is no major challenge and would do it this way...

1) login into R500, upgrade it unleashed code (found on support website). Configure IP, GW, SM the way you want. Once up, test it real to see if it working the way you want or not... if all good, go to the step 2.
2) Bring up R510, login into it. Make sure Unleashed software version you have is same as your R500.. if not upgrade/dowgrade appropriately and then proceed. Once it is on correct version as R500, simply configure the IP, SM, GW & DNS as it was done for R500. Save & submit. Connect to network. Within matter of minutes, if all good, R510 will join the R500 and form a unleashed WLAN network as per configuration in R500

Best of luck..
Photo of Steve Rosenthal

Steve Rosenthal

  • 10 Posts
  • 0 Reply Likes
Thanks Guys - I'm onsite Tuesday - will let you know how it rolls out!
Photo of Steve Rosenthal

Steve Rosenthal

  • 10 Posts
  • 0 Reply Likes
Worked perfect! Updated to the unleashed code on the R500, created the Unleashed SSID - then brought the new unleashed R510 online - added it, they were at the same f/w. no hitches. Appreciate the insight!
Photo of Steve Rosenthal

Steve Rosenthal

  • 10 Posts
  • 0 Reply Likes
Worked perfect! Updated to the unleashed code on the R500, created the Unleashed SSID - then brought the new unleashed R510 online - added it, they were at the same f/w. no hitches. Appreciate the insight!
Photo of Chris Mulquin

Chris Mulquin

  • 2 Posts
  • 0 Reply Likes
Wait. So you can just flash the unleashed firmware? Ruckus is trying to get me to pay for something in order for it to work. We have 2 r600 zoneflex that I am wanting to unleashed and mesh.
Photo of Dan Kern

Dan Kern

  • 5 Posts
  • 1 Reply Like
Yep, you can download and flash the Ruckus Unleashed Firmware on your R500, R600, etc. access points, but it will only work on the "Supported" Unleashed AP's and you don't need any support contract.  I just did 3 of them yesterday.  Works great!  You may have to create a free account on the Ruckus Website to login to acquire the software, but there is no charge for it at all.
Photo of Jay Beezy

Jay Beezy

  • 6 Posts
  • 0 Reply Likes
Do the R500 unleashed need to contact the cloud for management or once they are updated to the unleashed FW, can they be managed locally and be good to go?
Photo of Steve Rosenthal

Steve Rosenthal

  • 10 Posts
  • 0 Reply Likes
once flashed - its standalone unleashed, or you can add it to an existing unleashed network
Photo of Jay Beezy

Jay Beezy

  • 6 Posts
  • 0 Reply Likes
Thanks. But they don't phone home and they do not require any type of cloud connection to manage, correct?
Photo of Steve Rosenthal

Steve Rosenthal

  • 10 Posts
  • 0 Reply Likes
you need the unleashed app to manage it - if you're trying to add to a cloud subscription thats a different track., you should purchase the unleashed support for access to updates & support.
Photo of hayk

hayk

  • 388 Posts
  • 60 Reply Likes
To Answer Jay's question, 

Once the R500 is flashed to unleashed you can manage it locally through the webGUI or use the App to manage the master AP. You do not need to buy a support contract at all.  The last update that the R500 will get is unleashed firmware 200.7.10.200.94  dated 12-24-2019.  You can download it free as long as you create the free forums account.
(Edited)
Photo of Jay Beezy

Jay Beezy

  • 6 Posts
  • 0 Reply Likes
Thanks!
Photo of Steve Rosenthal

Steve Rosenthal

  • 10 Posts
  • 0 Reply Likes
I believe active support is required. Can someone confirm?
Photo of Chris Mulquin

Chris Mulquin

  • 2 Posts
  • 0 Reply Likes
According to tech support I just flash the firmware and I'm good to go. They didn't mention anything about active support. Am I wrong? I kinda need to know before I flash. Ha
Photo of Eizens Putnins

Eizens Putnins

  • 125 Posts
  • 53 Reply Likes
You can flash any  AP by appropriate unleashed firmware and use it, no limitations. If you later want updates on Unleashed, you can buy unleashed support (one support license for all unleashed network). To download unleashed software you need access to support site, so support contract (for any Ruckus product)  really helps.
Photo of Syamantak Omer

Syamantak Omer, Official Rep

  • 451 Posts
  • 141 Reply Likes
Hi Chris,

You should concidering purchase the Unleashed support, as just in case if you want to report any issue to Ruckus support, an active support contract for the reported device is mendatory (except hardware replacement. *T&C applicable).

Regards,
Syamantak Omer