Configuration update request failed

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  • Updated 3 months ago
  • (Edited)
ZD1100  9.10.2.0 build 73
ZF7372 & R500
My many APs often disconnect from ZD but the wired network is not broken.

AP log :
ruckus syslog: eventd_to_syslog():AP[58:b6:33:32:8d:80] Configuration update request failed.  
ruckus syslog: eventd_to_syslog():AP[58:b6:33:32:8d:80] reset because its configuration is out of sync with ZoneDirector

I found that there are many received pause frames at HP 1920S 

How should I solve this problem?

Thanks!
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Wu Yen Yi

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Posted 3 months ago

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Victor Cenac

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make sure your APs can reach the ZD via port 21, FTP.
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Wu Yen Yi

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Hi Victor Cenac,

Thank you for your response,
I am sure APs can reach the ZD via port 21, FTP

It is a event that happens from time to time.