Client Traffic Logging - ZD1106

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  • Updated 2 months ago
Hi,

    We have a ZD1106 (v. 9.9.0.0 build 216) with various access point ZoneFlex 7372, I configured the "Log Setting" on ZD so that I could receive routing traffic, as IP / Port Source, IP / Port Destination, MAC address, AP MAC address, however, I didn't receive it, just other logs. Is it works on this firmware as well as the other or just version 10.2?


 

   In these guides below I couldn't find anything about it.

     Ruckus Wireless ZoneDirector Release 9.9
     Ruckus Wireless ZoneDirector Release 9.8
     Ruckus Wireless ZoneDirector Release 9.10
     Ruckus Wireless ZoneDirector Release 10
     Ruckus Wireless ZoneDirector Release 10.1

   Only in this guide below, I read about it, but I need to know for sure before upgrade the firmware.

     Ruckus Wireless ZoneDirector Release 10.2

Thanks a lot.


















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André Vila Nova

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Posted 2 months ago

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Sanjay Kumar, Employee

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Hi Andre,

on the 10.2 release notes, are you referring to the "Export Client Logging Info" on the Enhancements section?

Could you please confirm the section you are referring to on the 10.2 release notes? I can check on this and can confirm you.

Regards,
Sanjay Kumar 
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André Vila Nova

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Hi Sanay,

 It's possible to see that in the "Advanced Options > Client Traffic Logging" of the article below.

 http://docs.ruckuswireless.com/zonedirector/10.2/GUID-A4A27D84-AFB9-43E2-88CA-419D718BD90C.html

  I'm referring to access log to a external syslog server.




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André Vila Nova

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*Hi, Sanjay
Sorry
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Syamantak Omer, Employee

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Hi Andre,

ZD1100 cannot be upgraded to 10.x firmware, as its an EOL produce and max you can upgrade to 9.10.x release.

Kindly refer this article and confirm if this solves your issue. 

https://support.ruckuswireless.com/articles/000006486

Please note that above article will help you to get "client details" in syslogs, once enabled in referred location. Modern firewalls use this client info to apply different UE/traffic policies.

Regards,
Syamantak Omer
(Edited)
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André Vila Nova

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Hi Syamantak,

I don't why, but some article I can't read, anyway, is there any possibility of using "Client Traffic Logging" in the available firmware?

Because I need this info, as IP / Port Source, IP / Port Destination, MAC address, AP MAC address in to the log.










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Syamantak Omer, Employee

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Hi Andre,

I just checked and able to open the article on our support site. Please copy paste the link to browser's incognito window and try again.

For your help, I am adding two screenshots of the article here. Please refer and confirm if it solves your problem.

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André Vila Nova

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Don't matter what I do, I can't have access to this article, but I really appreciate your support, but I had already applied it at another time, but I was unsuccessful, I will validate a little more.
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Sanjay Kumar, Employee

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Hi Andre,

The above steps should help you to get the client details, if you still have issues, please contact our Support team on the below link.

https://support.ruckuswireless.com/contact-us

Regards,
Sanjay Kumar
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André Vila Nova

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Hi Sanjay,

 Seems that I received some logs about this, as you can see below, but I need more than that, what I need is "IP/Port Source, IP/Port Destination" from those sites visited for the user, Is it possible ?
  
   stamgr_send_log_v4():operation=add;seq=13;sta_ip=IP LAN;sta_mac=MAC ADDRESS;zd/ap=MAC ADDRESS/MAC ADDRESS;sta_ostype=Android;sta_name=USER;stamgr_handle_admin_auth_sta_request