Can't get 7982 to detect DHCP or ZD

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  • Updated 5 years ago
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Hi,

We have connected our 7363 APs ok but our 7982 APs don't work, they power up, solid green light, but don't DIR.

They are sitting on an HP 2920 switch pulling 4 watts power each. We only currently Have a few APs plugged in each switch for testing.

Please help. We are running v9.6 latest.
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Leonard Tsang

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Posted 5 years ago

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5 years ago
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Ram

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hi Leonard,
Could you please set a static IP on the ZF7982 AP and check?
If it still fails, keep an eye on ZD DIR led status, let us know what it shows.

Slow Blink means trying to find the ZD.
Fast blink means found the ZD and AP is in the process of joining the ZD.
Static LED means that AP joined the ZD and is connected.

regards

Ramprakash
5 years ago
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Leonard Tsang

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No DIR at all on any 7982 AP
5 years ago
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Leonard Tsang

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I will check a static IP tomorrow while at work and let you know the result
5 years ago
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Srini, Employee

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Could you please try login to the AP through CLI(SSH) and give set director ip and reboot the AP and see if it makes any difference.
5 years ago
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dennis calpatura

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sir, we have the same problem here in the philippines.
please help. we already did the suggestions above
5 years ago
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Keith - Pack Leader

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@Dennis - please open a support case
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