Can't figure out how to Configre Zoneflex R610

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  • Question
  • Updated 2 weeks ago
  • (Edited)
I recently purchased a few ZoneFlex R610 AP's after a brief test run with the R310.  For some reason I can't get the R610 to phone home and establish a connection with Ruckus Cloud.  The interesting thing about this is that I had the R310 working on this same port which is "Trunked."  What am I missing? 

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Eric B

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Posted 2 weeks ago

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Darrel Rhodes, Employee

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Hi Eric, what firmware type and version is the R610 running?

Have you checked IP connectivity from the R610, e.g. is it pulling an IP address from DHCP and/or can it ping 8.8.8.8?

Thanks,
Darrel.
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Eric B

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I was able to get to it.  I had to remove and re-add it to the Cloud.
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