cannot authenticate or get DHCP address

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New to Ruckus. Want to simply thorw a static IP on ruckus ap. Have Ruckus AP give out DHCP to clients on single wireless network. Route traffic through Ethernet 2 to firewall. 

Internet - assigned static ip w/ gateway IP as firewall
Local Subnet 1 - assigned static ip (same subnet as Internet) and enabled DHCP server Access VLAN 1
Radio 2G - configured Wireless. Packet Forward - Bridge to WAN
Ethernet Port2 - Enabled Access Port, Bridge to WAN Vlan1

Can someone please point me in the right direction as to what I am doing wrong. I cannot get the Wireless to provide a DHCP address - 

I can also give out DHCP addresses from Firewall. If I do that do I only need to configure Radio and Ethernet Port 2?

Thank you in advance

SJMP
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scopa

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Posted 5 years ago

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Monnat Systems, AlphaDog

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scopa.

this simple to do and below part is WRONG:

Radio 2G - configured Wireless. Packet Forward - Bridge to WAN
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scopa

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What should it be? If wrong.
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Monnat Systems, AlphaDog

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scopa, you beat me in speed, i was in the process of coming up with an response for that step by step...

take a look at below URL - this allows you to set a static IP...

http://pasteboard.co/yYsuZgR.png

i am sure that was done...
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scopa

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Yes - already have a static on the device for Internet. Do I need to configure Local Subnet? And if so  - change the packet forward to Local Subnet NAT and Route to WAN? Is WAN the the gateway configured on "Internet" page?

Thanks,
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Monnat Systems, AlphaDog

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if you want AP to provide IP from local DHCP server then yes you need to create one...

if you want your fw/gw to give then just leave it packet forward to WAN...
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Monnat Systems, AlphaDog

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Is WAN the the gateway configured on "Internet" page?

Yes
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Monnat Systems, AlphaDog

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then when you create a local Subnet in the same pool as firewall/gateway subnet. Did you mention about no of DHCP users?

As i did in the screenshot on URL - http://pasteboard.co/yYIn6mW.png
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scopa

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First off - Thank you for the quick replies - appreciate the help.

Let me just review:

"Ethernet Port" 2 Enabled as Access Point / Bridge to WAN
"Internet" static IP w/ GW pointing to Firewall
"Local Subnet" Enabled w/ static IP (same subnet as Internet) & DHCP configured
"Radio 2.4G" Enabled "Bridge to WAN"

Does all of this look correct? Or should I change the packet Forward under "Radio"?

Thanks again
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Monnat Systems, AlphaDog

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"Ethernet Port" 2 Enabled as Access Point / Bridge to WAN --> ideally - settings on Configure :: Ethernet Ports better left default...
"Internet" static IP w/ GW pointing to Firewall ---> this is ok
"Local Subnet" Enabled w/ static IP (same subnet as Internet) & DHCP configured.. --> this is ok
"Radio 2.4G" Enabled "Bridge to WAN" --> Here packet forward = local subnet NAT and route to WAN. once you set this option, another drop down will show up to select the local subnet you created...

this should be it...apply this and give it a run...
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Monnat Systems, AlphaDog

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if your gw/fw is configured to give away DHCP IP and if you create packet forward - bridge to WAN. this should do the trick...
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scopa

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Still does not give out an IP address. Goes to Authenticating, then for a second "obtaining ip address" then back to Authenticating. Definitely using correct Password. 
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scopa

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also see SSID island-02FFB0 pop up - assume there is an error somewhere?
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Monnat Systems, AlphaDog

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Monnat Systems, AlphaDog

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also for testing...just give a static ip on the testing device. this static IP shall be from local subnet pool...give it a shot...
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Monnat Systems, AlphaDog

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if you are able to connect to Wifi and go on to internet, it will just tell that its some other issue and NOT wifi related...
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Monnat Systems, AlphaDog

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btw for the KBA i asked to try...you need to run the command below via SSH tool called putty

If an Access point is running in standalone mode, execute the following command across its command line interface.

SSH into the AP and execute:-

rkscli: set qos directedDHCP disable
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scopa

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I ran the cmd set qos directedDHCP disable restarted the AP  - I will authenticate. But does not give out DHCP address. I see the device under status:Radio 2.4G w/ no IP address listed. 
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Monnat Systems, AlphaDog

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could you please post screenshots of pages where you have made changes?
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Monnat Systems, AlphaDog

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its asking for user name and password...
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scopa

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this one works
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Monnat Systems, AlphaDog

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working...
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Monnat Systems, AlphaDog

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configuration looks ok to me...
  • can you try with static IP's just to see if through this AP you are able to estabilish connectivity?
  • try testing it out with multiple devices?
  • when you test and see that it failing to give IP via DHCP can you check the AP support file for more clues, support file in the AP prints info on DHCP exchanges...  http://pasteboard.co/z40CTTz.png
  • what is software version on the AP? you will find this on status--device
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scopa

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I tested with Multiple devices all the same problem. 

When I use static everything works fine. So the problem is with DHCP only
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scopa

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running SW version 100.1.0.0.194
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scopa

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I uploaded the log from Ruckus showing that DHCP is offered from the device. So really confused on why all devices (windows, linux, droid) are not able to get that DHCP address registered on the client. I have no problems with my other wireless networks. Is there another setting I need to look at?

Under Radio2.4G Wireless - there is a setting "Insert DHCP option 82". What does this do? I will try it. 
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scopa

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I uploaded the log from Ruckus showing that DHCP is offered from the device. So really confused on why all devices (windows, linux, droid) are not able to get that DHCP address registered on the client. I have no problems with my other wireless networks. Is there another setting I need to look at?

Under Radio2.4G Wireless - there is a setting "Insert DHCP option 82". What does this do? I will try it. 
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Monnat Systems, AlphaDog

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Can u try downloading the firmware 9 8 2 0 15 and downgrading the version on ur ap?
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Monnat Systems, AlphaDog

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Dhcp option 82 is nt applicable for ur case so u can ignore it
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Monnat Systems, AlphaDog

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Did u post the ruckus log here?
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scopa

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I posted it in same folder on Google Drive. 
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scopa

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Feb 28 03:33:05 RuckusAP syslog.info syslogd started: BusyBox v1.15.2
Feb 28 03:33:07 RuckusAP daemon.info dnsmasq[478]: DHCPOFFER(br1) 172.20.5.104 24:77:03:f9:dc:f4 
Feb 28 03:33:17 RuckusAP daemon.info hub_registrar: OCSP: 'unknown' on ap-registrar.ruckuswireless.com - withhold query
Feb 28 03:33:25 RuckusAP daemon.info dnsmasq[478]: DHCPDISCOVER(br1) 24:77:03:f9:dc:f4 
Feb 28 03:33:25 RuckusAP daemon.info dnsmasq[478]: DHCPOFFER(br1) 172.20.5.104 24:77:03:f9:dc:f4 
Feb 28 03:33:32 RuckusAP daemon.info hostapd: wlan0: STA 24:77:03:f9:dc:f4 WPA: pairwise key handshake completed (RSN)
Feb 28 03:33:33 RuckusAP daemon.info dnsmasq[478]: DHCPDISCOVER(br1) 24:77:03:f9:dc:f4 
Feb 28 03:33:33 RuckusAP daemon.info dnsmasq[478]: DHCPOFFER(br1) 172.20.5.104 24:77:03:f9:dc:f4 
Feb 28 03:33:34 RuckusAP daemon.info hostapd: wlan0: STA 24:77:03:f9:dc:f4 IEEE 802.11: disassociated
Feb 28 03:33:43 RuckusAP daemon.info channel-wifi0: channelfly detects interference on radio 11g/n and switches from channel 4 to channel 2
Feb 28 03:33:45 RuckusAP daemon.warn Eved: wifi0: CHANNEL-CHANGE.indication: Channel (2)
Feb 28 03:33:59 RuckusAP daemon.info channel-wifi0: channelfly detects interference on radio 11g/n and switches from channel 2 to channel 3
Feb 28 03:34:01 RuckusAP daemon.warn Eved: wifi0: CHANNEL-CHANGE.indication: Channel (3)
Feb 28 03:34:15 RuckusAP daemon.info channel-wifi0: channelfly detects interference on radio 11g/n and switches from channel 3 to channel 6
Feb 28 03:34:17 RuckusAP daemon.warn Eved: wifi0: CHANNEL-CHANGE.indication: Channel (6)
Feb 28 03:34:31 RuckusAP daemon.info channel-wifi0: channelfly detects interference on radio 11g/n and switches from channel 6 to channel 3
Feb 28 03:34:33 RuckusAP daemon.warn Eved: wifi0: CHANNEL-CHANGE.indication: Channel (3)
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Monnat Systems, AlphaDog

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Can u pls use the version I mention before? And post downgrade run the earlier command...that shud be it...and if it works then I think it's a bug in current code
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Monnat Systems, AlphaDog

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Can u pls use the version I mention before? And post downgrade run the earlier command...that shud be it...and if it works then I think it's a bug in current code
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scopa

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I downgraded to the SW version you recommended. I reset the AP and reconfigured. Same problem

Feb 28 03:30:18 RuckusAP daemon.info channel-wifi0: set initial channel 3
Feb 28 03:30:18 RuckusAP daemon.debug channel-wifi0: No controller or backup mechanism
Feb 28 03:30:18 RuckusAP daemon.info init: starting pid 769, tty '': '/bin/cttyhack /usr/bin/-rkscli'
Feb 28 03:30:19 RuckusAP daemon.warn Eved: wifi0: CHANNEL-CHANGE.indication: Channel (3)
Feb 28 03:30:20 RuckusAP daemon.info channel-wifi0: MTBC changed to 100 minutes
Feb 28 03:30:35 RuckusAP daemon.warn Eved: Last Reboot Reason: user reboot
Feb 28 03:30:35 RuckusAP daemon.info channel-wifi0: channelfly detects interference on radio 11g/n and switches from channel 3 to channel 2
Feb 28 03:30:37 RuckusAP daemon.warn Eved: wifi0: CHANNEL-CHANGE.indication: Channel (2)
Feb 28 03:30:47 RuckusAP local2.err syslog: Parameter value L2 is invalid for parameter Tunnel-Mode 
Feb 28 03:30:51 RuckusAP daemon.info channel-wifi0: channelfly detects interference on radio 11g/n and switches from channel 2 to channel 4
Feb 28 03:30:53 RuckusAP daemon.warn Eved: wifi0: CHANNEL-CHANGE.indication: Channel (4)
Feb 28 03:31:07 RuckusAP daemon.info channel-wifi0: channelfly detects interference on radio 11g/n and switches from channel 4 to channel 9
Feb 28 03:31:09 RuckusAP daemon.warn Eved: wifi0: CHANNEL-CHANGE.indication: Channel (9)
Feb 28 03:31:23 RuckusAP daemon.info channel-wifi0: channelfly detects interference on radio 11g/n and switches from channel 9 to channel 1
Feb 28 03:31:25 RuckusAP daemon.warn Eved: wifi0: CHANNEL-CHANGE.indication: Channel (1)
Feb 28 03:31:39 RuckusAP daemon.info channel-wifi0: channelfly detects interference on radio 11g/n and switches from channel 1 to channel 8
Feb 28 03:31:41 RuckusAP daemon.warn Eved: wifi0: CHANNEL-CHANGE.indication: Channel (8)
Feb 28 03:32:10 RuckusAP daemon.info channel-wifi0: channelfly detects interference on radio 11g/n and switches from channel 8 to channel 7
Feb 28 03:32:12 RuckusAP daemon.warn Eved: wifi0: CHANNEL-CHANGE.indication: Channel (7)
Feb 28 03:32:26 RuckusAP daemon.info channel-wifi0: channelfly detects interference on radio 11g/n and switches from channel 7 to channel 5
Feb 28 03:32:28 RuckusAP daemon.warn Eved: wifi0: CHANNEL-CHANGE.indication: Channel (5)
Feb 28 03:32:42 RuckusAP daemon.info channel-wifi0: channelfly detects interference on radio 11g/n and switches from channel 5 to channel 11
Feb 28 03:32:44 RuckusAP daemon.warn Eved: wifi0: CHANNEL-CHANGE.indication: Channel (11)
Feb 28 03:32:58 RuckusAP daemon.info channel-wifi0: channelfly detects interference on radio 11g/n and switches from channel 11 to channel 6
Feb 28 03:33:00 RuckusAP daemon.warn Eved: wifi0: CHANNEL-CHANGE.indication: Channel (6)
Feb 28 03:33:14 RuckusAP daemon.info channel-wifi0: channelfly detects interference on radio 11g/n and switches from channel 6 to channel 10
Feb 28 03:33:16 RuckusAP daemon.warn Eved: wifi0: CHANNEL-CHANGE.indication: Channel (10)
Feb 28 03:33:18 RuckusAP daemon.info hub_registrar: OCSP: 'unknown' on ap-registrar.ruckuswireless.com - withhold query
Feb 28 03:33:23 RuckusAP daemon.info hostapd: wlan0: STA 24:77:03:f9:dc:f4 IEEE 802.11: associated
Feb 28 03:33:30 RuckusAP daemon.info channel-wifi0: channelfly detects interference on radio 11g/n and switches from channel 10 to channel 9
Feb 28 03:33:32 RuckusAP daemon.warn Eved: wifi0: CHANNEL-CHANGE.indication: Channel (9)
Feb 28 03:33:33 RuckusAP daemon.info hostapd: wlan0: STA 24:77:03:f9:dc:f4 IEEE 802.11: deauthenticated due to local deauth request
Feb 28 03:33:33 RuckusAP daemon.warn Eved: STA-DISASSOC-REASON,nimac=24:77:03:f9:dc:f4,func=domlme,line=6032,hint=domlme,rx_rssi=56,ack_rssi=0,reason=2,freq=2452,chan=9,stats=(8,968,11,1089)
Feb 28 03:33:33 RuckusAP daemon.info hostapd: wlan0: STA 24:77:03:f9:dc:f4 IEEE 802.11: disassociated
Feb 28 03:33:45 RuckusAP daemon.info hostapd: wlan0: STA 24:77:03:f9:dc:f4 IEEE 802.11: associated
Feb 28 03:33:45 RuckusAP daemon.info hostapd: wlan0: STA 24:77:03:f9:dc:f4 WPA: pairwise key handshake completed (RSN)
Feb 28 03:33:46 RuckusAP daemon.info channel-wifi0: channelfly detects interference on radio 11g/n and switches from channel 9 to channel 5
Feb 28 03:33:47 RuckusAP daemon.info dnsmasq[453]: DHCPDISCOVER(br1) 24:77:03:f9:dc:f4 
Feb 28 03:33:47 RuckusAP daemon.info dnsmasq[453]: DHCPOFFER(br1) 172.20.5.104 24:77:03:f9:dc:f4 
Feb 28 03:33:48 RuckusAP daemon.warn Eved: wifi0: CHANNEL-CHANGE.indication: Channel (5)
Feb 28 03:33:48 RuckusAP daemon.info dnsmasq[453]: DHCPDISCOVER(br1) 24:77:03:f9:dc:f4 
Feb 28 03:33:48 RuckusAP daemon.info dnsmasq[453]: DHCPOFFER(br1) 172.20.5.104 24:77:03:f9:dc:f4 
Feb 28 03:33:53 RuckusAP daemon.info dnsmasq[453]: DHCPDISCOVER(br1) 24:77:03:f9:dc:f4 
Feb 28 03:33:53 RuckusAP daemon.info dnsmasq[453]: DHCPOFFER(br1) 172.20.5.104 24:77:03:f9:dc:f4 
Feb 28 03:33:59 RuckusAP daemon.info dnsmasq[453]: DHCPDISCOVER(br1) 24:77:03:f9:dc:f4 
Feb 28 03:33:59 RuckusAP daemon.info dnsmasq[453]: DHCPOFFER(br1) 172.20.5.104 24:77:03:f9:dc:f4 
Feb 28 03:34:02 RuckusAP daemon.info channel-wifi0: channelfly detects interference on radio 11g/n and switches from channel 5 to channel 9
Feb 28 03:34:04 RuckusAP daemon.warn Eved: wifi0: CHANNEL-CHANGE.indication: Channel (9)
Feb 28 03:34:33 RuckusAP daemon.info channel-wifi0: channelfly detects interference on radio 11g/n and switches from channel 9 to channel 3
Feb 28 03:34:35 RuckusAP daemon.warn Eved: wifi0: CHANNEL-CHANGE.indication: Channel (3)
Feb 28 03:35:04 RuckusAP daemon.info channel-wifi0: channelfly detects interference on radio 11g/n and switches from channel 3 to channel 2
Feb 28 03:35:06 RuckusAP daemon.warn Eved: wifi0: CHANNEL-CHANGE.indication: Channel (2)
Feb 28 03:35:18 RuckusAP daemon.info hostapd: wlan0: STA 24:77:03:f9:dc:f4 IEEE 802.11: associated
Feb 28 03:35:18 RuckusAP daemon.info hostapd: wlan0: STA 24:77:03:f9:dc:f4 WPA: pairwise key handshake completed (RSN)
Feb 28 03:35:20 RuckusAP daemon.info channel-wifi0: channelfly detects interference on radio 11g/n and switches from channel 2 to channel 4
Feb 28 03:35:21 RuckusAP daemon.info dnsmasq[453]: DHCPDISCOVER(br1) 24:77:03:f9:dc:f4 
Feb 28 03:35:21 RuckusAP daemon.info dnsmasq[453]: DHCPOFFER(br1) 172.20.5.104 24:77:03:f9:dc:f4 
Feb 28 03:35:22 RuckusAP daemon.warn Eved: wifi0: CHANNEL-CHANGE.indication: Channel (4)
Feb 28 03:35:26 RuckusAP daemon.info hostapd: wlan0: STA 24:77:03:f9:dc:f4 IEEE 802.11: associated
Feb 28 03:35:26 RuckusAP daemon.info hostapd: wlan0: STA 24:77:03:f9:dc:f4 WPA: pairwise key handshake completed (RSN)
Feb 28 03:35:28 RuckusAP daemon.info dnsmasq[453]: DHCPDISCOVER(br1) 24:77:03:f9:dc:f4 
Feb 28 03:35:28 RuckusAP daemon.info dnsmasq[453]: DHCPOFFER(br1) 172.20.5.104 24:77:03:f9:dc:f4 
Feb 28 03:35:36 RuckusAP daemon.info channel-wifi0: channelfly detects interference on radio 11g/n and switches from channel 4 to channel 2
Feb 28 03:35:38 RuckusAP daemon.warn Eved: wifi0: CHANNEL-CHANGE.indication: Channel (2)
Feb 28 03:35:45 RuckusAP daemon.info hostapd: wlan0: STA 24:77:03:f9:dc:f4 IEEE 802.11: associated
Feb 28 03:35:45 RuckusAP daemon.info hostapd: wlan0: STA 24:77:03:f9:dc:f4 WPA: pairwise key handshake completed (RSN)
Feb 28 03:35:56 RuckusAP daemon.info dnsmasq[453]: DHCPDISCOVER(br1) 24:77:03:f9:dc:f4 
Feb 28 03:35:56 RuckusAP daemon.info dnsmasq[453]: DHCPOFFER(br1) 172.20.5.104 24:77:03:f9:dc:f4 
Feb 28 03:36:04 RuckusAP daemon.info hostapd: wlan0: STA 24:77:03:f9:dc:f4 IEEE 802.11: disassociated
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scopa

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So windows machine has connected. Linux and Droid will not. They are both disassociated from the AP after a successful key handshake completion. Any insight would be appreciated. I am stumped. 
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scopa

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From my linux machine:

[23106.443255] wlan0: associated[23106.443331] IPv6: ADDRCONF(NETDEV_CHANGE): wlan0: link becomes ready
[23107.445804] wlan0: deauthenticating from 2c:e6:cc:02:ff:b8 by local choice (reason=2)
[23107.454131] wlan0: authenticate with 2c:e6:cc:02:ff:b8
[23107.469530] wlan0: send auth to 2c:e6:cc:02:ff:b8 (try 1/3)
[23107.470954] cfg80211: Calling CRDA to update world regulatory domain
[23107.471348] wlan0: authenticated
[23107.475344] cfg80211: World regulatory domain updated:
[23107.475349] cfg80211:   (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp)
[23107.475353] cfg80211:   (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[23107.475356] cfg80211:   (2457000 KHz - 2482000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[23107.475358] cfg80211:   (2474000 KHz - 2494000 KHz @ 20000 KHz), (300 mBi, 2000 mBm)
[23107.475361] cfg80211:   (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[23107.475363] cfg80211:   (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[23107.476141] wlan0: associate with 2c:e6:cc:02:ff:b8 (try 1/3)
[23107.479697] wlan0: RX AssocResp from 2c:e6:cc:02:ff:b8 (capab=0x431 status=0 aid=3)
[23107.487665] wlan0: associated
[23107.644553] userif-3: sent link down event.
[23107.644560] userif-3: sent link up event.
[23152.616909] wlan0: deauthenticating from 2c:e6:cc:02:ff:b8 by local choice (reason=3)
[23152.638978] cfg80211: Calling CRDA to update world regulatory domain
[23152.640968] cfg80211: World regulatory domain updated:
[23152.640970] cfg80211:   (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp)
[23152.640971] cfg80211:   (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[23152.640972] cfg80211:   (2457000 KHz - 2482000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[23152.640973] cfg80211:   (2474000 KHz - 2494000 KHz @ 20000 KHz), (300 mBi, 2000 mBm)
[23152.640974] cfg80211:   (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[23152.640975] cfg80211:   (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[23152.826252] userif-3: sent link down event.
[23152.826261] userif-3: sent link up event.
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Monnat Systems, AlphaDog

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Pls do run the command which you executed earlier
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scopa

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i did that - followed by a RESTART
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Monnat Systems, AlphaDog

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Just for these andorid n Linux disconnection can u pls use static channel for sometime...on both 2.4 n 5ghZ

U will find this wireless 2.4 and 5ghz
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Monnat Systems, AlphaDog

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Ok
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scopa

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Set both frequencies to static channel. Same thing - 

You see both clients registering on the AP under Status -> Radio 2.4G -> Connected Devices - but both have blank entries under IP address
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scopa

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Since I cannot get DHCP to flow from AP to client  -

What changes should I make on AP so that clients connect and get DHCP from my Firewall?

Change Packet Forward on Radio to Bridge to LAN? and disable local subnet?
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Monnat Systems, AlphaDog

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Change Packet Forward on Radio to Bridge to LAN? and disable local subnet? --> Yes...
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Monnat Systems, AlphaDog

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this is getting lil tricky...dropped me an email at [email protected]