Cannot access 7363 AP after firmware update

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  • Question
  • Updated 2 years ago
I have updated to firmware on a 7363 AP using 7363_9.4.2.0.29.bl7 but now the AP doesnt respond. Tried a hard reset but still nothing. Anybody help?
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Tim Bott

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Posted 2 years ago

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Martin, Official Rep

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Hi Tim,
Did you do the pin hole reset ?
Which LEDs go on ?
Try rebooting several times.
The AP has two firmware banks, and it normally upgrades the oldest. and if that goes wrong boot up from the other bank.

Regards
Martin
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Tim Bott

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Hi Martin
Pin hole reset
PWR DIR 2.4G 5G light after rest, only only PWR is on.
Don't know (and can't find instructions on how to bott from other bank.
Regards
Tim
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Tim Bott

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Hi Martin
It is fixed, I connected to my network on the off chance that I would see the mac address in the router arp, and there it was with DHCP, I am now able to log onto it.
Regards